User Experience Lead

hace 4 semanas

Heredia, Costa Rica Hangar Worldwide A tiempo completo

**Show the world what you can do.**

The User Experience Lead's role strategically guides the team in one account or a group of small bills to meet the client’s business goals and customer expectations by providing an exceptional user experience in UX projects. The UX Lead’s primary responsibilities include aligning the team with business goals and user needs, developing complex, innovative UX strategies, planning how to carry out projects, conducting research and design-thinking exercises, defining information architecture, providing direction and quality assurance on solution proposals, and visual design processes, and ensuring the proper handoff of the final designs to developers.

**In this role, you will**:

- Work closely with clients, business partners, industry experts, and the development team to achieve the business goals.
- Carry out complex and test user experience and user behavior to determine their needs, feelings, desires and painpoints. Some of the tasks and deliverables include (but are not limited to): user testing, A/B testing, shadowing, interviews, data analysis, measure product performance, psychographics analysis, observational research, heuristic analysis, card sorting and empathy maps.
- Structure user research insights using design-thinking exercises. Some of the tasks and deliverables include (but are not limited to): personas, user journey and storyboards.
- Propose innovative UX strategies that go beyond the ask to achieve business opportunities. Some of the tasks and deliverables include (but are not limited to): UX strategy, KPI setup, user stories, content audit, content strategy and time estimates.
- Design complex and innovative information structure hierarchy based on UX strategy. Some of the tasks and deliverables include (but are not limited to): sitemap and user flows.
- Sketch out and come up with solutions proposals. The UX Lead can find opportunities beyond the original ask and create a variety of complex and innovative solutions for a given problem based on experience. Some of the tasks and deliverables include (but are not limited to): mood boards, sketching, wireframing, advanced visual design, prototyping, style guide design.
- Prepare handoff for the development team. Some of the tasks and deliverables include (but are not limited to): design comps, design assets, redlines and UX documentation.
- Help build team culture with drive, collaboration, transparency and inspiring spirit.
- Define design quality standards for different UX project types.
- Create and optimizes UX design execution processes for different client environments to ensure optimal delivery.
- Understand, analyze, and respond to client briefs and requests.
- Guides, teachesand providesdirection and oversight for the design team regarding all of the above UX tasks to ensure deliverables meet high-quality standards.
- Develop design estimates, direct proper casting for design projects and contribute to project allocation.
- Provide reliable quality assurance on all deliverables.
- Collaborate with other discipline Leads to improve workflows and frameworks to ensure project success with client and user satisfaction.
- Manage the success of a visual design scope and partner with producers to ensure deadline schedules are met and are on budget. Anticipate obstacles and flag situations that may impact quality or delivery success.
- Manage and design departmental processes, including performance management, career paths and design quality standards.
- Mentor and coach team members through project development and performance management.
- Build and maintain a rapport with clients, creative partners on client-side, and other partners agencies and vendors, while developing innovative proposals to ensure departmental growth and new business opportunities.
- Contribute to the innovative development of the UX team.
- Stay current with the latest design trends, systems, tools, technologies and platforms, and foster a collaborative learning environment among team members that encourages them to strive for excellence.
- Reporting to the User Experience Director, the User Experience Lead must lead a team of UX designers.

**What are we looking for? Besides a great attitude**

**You should have**:

- Advance-advanced English Proficiency (C1+ reading, writing, and conversation)
- 6+ yrs. experience in UX agencies, digital agencies, design agencies, and/or startups.
- Experience leading projects and teams on UX/UI for international clients and global brands
- Strong UX portfolio including pieces for international clients.
- Experience in at least 3 different industries such as fintech, automotive, health, e-commerce, food chains, and others.
- Advanced understanding of visual design
- UX Lead must be current with the latest design and prototyping tools used in their area. These tools include (but are not limited to): Figma, Miro, Sketch, Invision, AdobeXD, Photoshop, and Principle.
- Understanding of digital m

  • User Experience Lead

    hace 5 días

    Heredia, Costa Rica Hangar Worldwide A tiempo completo

    The User Experience Lead's role strategically guides the team in one account or a group of small bills to meet the client’s business goals and customer expectations by providing an exceptional user experience in UX projects. The UX Lead’s primary responsibilities include aligning the team with business goals and user needs, developing complex, innovative...

  • Test Lead

    hace 7 días

    Heredia, Costa Rica SGF Global A tiempo completo

    **Test Lead (Remote)** **Heredia, Costa Rica** SGF Global is looking for a Test Lead, for IT enterprise in Heredia, Costa Rica. **Overview**: - The Test Lead applies advanced technical knowledge to solve complex problems and determines approach, resources, schedules, and goals.The Test Lead develops test data and procedures for ensuring the software...

  • Lead Machine Learning Eng

    hace 7 días

    Heredia, Costa Rica Encora A tiempo completo

    **Our company**: Encora is a global Software and Digital Engineering company that helps business overcome the Software Engineering Talent shortage and provides next-gen services and such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation. We count with 16 global offices and 25 innovation labs. Our Software...

  • Front End Technology Lead

    hace 4 semanas

    Heredia, Costa Rica Hangar Worldwide A tiempo completo

    We are looking for a Front-End Technology Lead (FETL). The Front-End Technology Lead (FETL) is responsible for designing and writing code, performing code reviews, developing technical documentation, and becoming a key contributor to their team and project. A Front-End Technology Lead acts as a technical leader in projects, ensuring that the team maintains...

  • Team Lead R2R

    hace 2 semanas

    Heredia, Costa Rica Brenntag A tiempo completo

    Our team in Heredia currently has an opening for a Team Lead R2R YOUR ROLE & RESPONSIBILITIES Review accuracy and timeliness of accounting data entry and reconciliation as well as undertake corrective measures if required. Review data quality captured in General Ledger module and propose improvements to Manager to assist Financial/...

  • Lead Sdet

    hace 4 semanas

    Heredia, Costa Rica FusionHit A tiempo completo

    We are seeking a **Principal Hands-On Lead SDET** to join our growing team. Our US based client is a Greentech scale-up in the energy industry based in New England. We’re looking for talented self-starters who want to be part of the energy transformation and are ready, willing, and able to tackle tough challenges and complex technical problems. **You...

  • Technical Lead

    hace 7 días

    Heredia, Costa Rica First Factory, Inc. A tiempo completo

    We are looking to add the best talent to our pipeline for leadership on existing and upcoming projects. If you are interested in leveling up your career, and helping drive software projects while mentoring less experienced engineers, we want to hear from you. The Tech Lead role will suit an experienced Senior Software Engineer capable of setting coding...

  • Front End Technology Lead

    hace 6 días

    Heredia, Costa Rica Hangar Worldwide A tiempo completo

    **You will**: - Lead development teams and projects - Design efficient content models, security models, workflows, and templates - Must have experience building components and a design system within AEM - Develop AEM templates and components leveraging current AEM software releases - Employ strong coding standards for efficiency, readability, and reuse -...

  • Lead Network Engineer

    hace 4 días

    Heredia, Costa Rica Webhelp A tiempo completo

    **Information Technology** **Location** - Barreal de Heredia, Costa Rica*** Job Title: Lead Network Engineer **Job Description**: Job Description Summary Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in...

  • Data Migration Technical Lead

    hace 4 días

    Heredia, Costa Rica SGF Global A tiempo completo

    **Data Migration Technical Lead (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a Data Migration Technical Lead, for IT enterprise in Heredia, Costa Rica. **Overview**: - Pre-implementation evaluation of data risks, working closely with implementation teams on analysis of source systems data - Ensure audit trail is in place for data...

  • Support Readiness Lead

    hace 4 semanas

    Heredia, Costa Rica Experian A tiempo completo

    Company Description **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

  • Lead Analytic Engineer

    hace 2 días

    Heredia, Costa Rica Hakkoda A tiempo completo

    A Hakkoda Lead Data Analyst is passionate about creating innovative data and analytic solutions for our customers and our team. As a Lead, you will be responsible for leading engagements and teams in the design, and development of Snowflake Data Cloud solutions. This work includes collecting and analyzing data to identify trends and provide clients with...

  • Front End Technology Lead

    hace 2 semanas

    Heredia, Costa Rica Hangar Worldwide A tiempo completo

    **Show the world what you can do.** **In this role, you will**: - Work with the Technology Director on strategic initiatives and landing pages. - Scope technical components of overall solutions accurately. - Enforce the AT&T development process and ensure appropriate project documentation. - Provide hands-on development support to the project team where...

  • Cybersecurity Technical Team Lead

    hace 4 semanas

    Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    **Requirements**: - Ensure incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring. - Work collaboratively with other cybersecurity teams and business units. - Drive the implementation of emerging threat intelligence (IOCs, updated rules, etc.) to identify affected systems and the scope of the attack. -...

  • Front End Technology Lead

    hace 4 semanas

    Heredia, Costa Rica Hangar Worldwide A tiempo completo

    **You will**: - Work with the Technology Director on strategic initiatives and landing pages. - Scope technical components of overall solutions accurately. - Provide hands-on development support to the project team where necessary. - Contribute to solution architecture designs and lead code reviews. - Understand the technical complexities of multi-tiered...

  • Senior Product Manager

    hace 4 semanas

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Home Department: Product Management Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are...

  • Lead Data Analyst

    hace 4 semanas

    Heredia, Costa Rica Hakkoda A tiempo completo

    **ABOUT HAKKODA** Hakkoda is a modern data consultancy empowering data driven organizations. We are experts in helping companies realize the full value of the Snowflake Data Cloud. We provide consulting and managed services in data architecture, data engineering, analytics and data science. We are renowned for bringing our clients deep expertise, being...

  • Contingent Worker: Senior Systems Analyst

    hace 3 días

    Heredia, Costa Rica NI A tiempo completo

    Responsibilities: • Lead the analysis of legacy solutions for system modernization and development • Partner with Emerson T&M IT development team(s) to clarify system functionalities and technical specifications • Design, develop, and document comprehensive system solutions, including data models, workflows, and user interfaces. • Manage the...

  • Treasury Lead

    hace 4 días

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Finance Schedule: Full Time **Company Description**: **Experian is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions.** Experian unlocks the power of data to...

  • Procure-to-pay Business Analyst Lead

    hace 4 semanas

    Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    This role supports Global Finance Transformation, the person will be responsible for the development, testing and implementation of technology to support finance process improvements. **Objective of this role**: - Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data. - Serve...