Kyc Operations Intmd Analyst

hace 9 horas


Heredia, Costa Rica Citi A tiempo completo

ICG KYC Operations is seeking a Know Your Customer Client Executive/Ops support. This role comes with great value to the organization.

Desirable Requirements
Leadership and motivational skills
Innovation and change management
Excellent oral and written communication skills - ability to communicate at all levels within the organization
Excellent people coordination experience
Proficient use of Microsoft Applications (Word, Excel, Access, PowerPoint, etc.)
Advance English. Excellent oral and written communication skills
Strong web research skills
Excellent accuracy and strong attention to detail
Good organizational skills - ability to multitask and prioritize

Expected Responsibilities

This person will have the following responsibilities aligned with the team objectives:
Oversight the timely completion of KYC records within the assigned portfolio, including but not limited to CAP, remediation, renewal, onboarding and event driven review of records, as well as managing the population of any expired records
Prepare client-specific KYC-related analysis and oversee completion of Customer Acquisition Due Diligence where required
Work with the ICG KYC Operations Department to assess documentation requirements for all entities and jurisdictions
Interact with clients to obtain KYC and other compliance information and documentation
Close liaison with case managers and peer client executives around the world to ensure all Country records are remediated in a timely manner
Assist Coverage team with all KYC related activities (NCOF, NAOF, Credit Only, Client On-boarding, etc.)
Liaise with Sales Account Managers to ascertain information on the purpose of client accounts and transaction volumes
Kick off call with the Coverage team to discuss the appropriate model to be executed
Interact with clients, parent account bankers, subsidiary bankers and product partners on AML and KYC-related issues
Work closely with AML Analyst Hub and Client Services units on Additional Information Requests (AIRs)
Provide support, guidance and lead team members.
Provide periodic quality & production reports to Management Team.
Work with Ops Manager to develop team members in line with versatility Matrix & team needs.
Work with Team & Ops Manager on goal setting, performance management planning/implementation.

**Qualifications**:
2-5 years of relevant experience
Proven ability to make effective and timely decisions
Consistently able to anticipate and respond to customer/business needs
Demonstrated ability to build and cultivate partnerships across business regions

**Education**:
Bachelor's degree/University degree or equivalent experience
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- **Job Family Group**: Compliance and Control
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- **Job Family**: Business KYC
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- **Time Type**: Full time
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- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the " EEO is the Law " poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting



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