Customer Base Fixed Clerk

hace 2 semanas


San José, Costa Rica Liberty Latin America Communications, Inc. A tiempo completo

Resumen:
**¿Cuál es el rol?**

Esta persona será encargado de coordinar el lanzamiento y comercialización de productos de telecomunicaciones hogar. Adicional 3 aspectos esenciales para realizar su trabajo serían: optimizar generación de demanda en incentivos de productos, entendimiento tecnológico y experiência de usuario.

**Responsabilidades**:
**¿Qué vas a hacer?**
- Gestión de la oferta productos fijos a clientes existentes.
- Implementación y propuesta de mejora a los modelos conforme a resultados.
- Mejora en la segmentación de clientes para incrementar la generación de leads en el incentivo de productos.
- Aplicación de experiência de cliente en el funnel de compra, análisis de la efectividad y productividad por producto y canal.
- Constante comunicación con los gestores de contenidos digital y coordinación entre los distintos departamentos de trabajo.
- Verificar el correcto funcionamiento y experiência de usuario de los canales de comercialización de cada producto.
- Analizar la usabilidad de las Página Web destino para cada una de las campañas de incentivos, coordinar A/B testing, proponer mejoras a Sitios web de productos existentes.
- Buscar nuevos medios y tecnologías que nos ayuden a ser más eficientes en la consecución de transacciones en la web.
- Aplicación de beneficios y descuentos de acuerdo a promociones y campañas estacionales.

Calificaciones:
**Conocimiento y Experiência**
- Estudiante avanzado de la carrera de Ingeniería Industrial, Mercadeo o Afines
- Manejo del Excel avanzado
- Capacidad de Análisis
- Office intermedio

**¿Quiénes somos?**

Somos la empresa líder en telecomunicaciones, conectando a más de 40 mercados en América Latina y el Caribe con nuestros servicios de video, internet de banda ancha, telefonía y móviles bajo las marcas de consumo Flow, Liberty PR, Liberty CR, Más Móvil y BTC. Empezamos de a poco y ahora estamos creciendo. Estamos entusiasmados con el futuro mientras nos esforzamos por desbloquear oportunidades en la región.

**¿Por qué unirse a nosotros?**

La tecnología nos emociona, nos capacita y nos impulsa. Estamos orgullosos de los servicios que brindamos, los mercados a los que servimos y nuestra gente que se une para mejorar la vida de nuestros clientes con tecnología para que puedan conectarse, trabajar, vivir y jugar sin perder el ritmo. En Liberty Latin America, nuestra pasión y orgullo cobran vida a través de nuestra visión compartida de brindar innovación que creará momentos importantes para nuestros clientes, generando crecimiento en nuestros mercados con una visión, una cultura y un equipo.
- Liberty Latin America brinda igualdad de oportunidades de empleo y avance a todos los colegas y solicitantes de empleo sin importar la edad, color, ciudadanía, discapacidad o discapacidad percibida, etnia, género, identidad o expresión de género, información genética, estado de pareja de hecho o de pareja, militar o estado de veterano, origen nacional, embarazo / parto, raza, religión, orientación sexual o cualquier otra categoría protegida por las leyes federales, estatales y / o locales._


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