Clinical Success Specialist

hace 3 semanas


San José, Costa Rica Spark A tiempo completo

We are looking for a **Clinical Success Specialist** to join our team and drive the rapid growth of Envista’s Orthodontic business unit. You will be a member of our North American team and work collaboratively with our digital solutions team. This role will responsible for providing ongoing clinical support and communication to active Spark users.

**Primary Duties and Responsibilities**:

- Provide clinical communication and support to new and current customers and sales partners
- Facilitate live case revisions with customers in Approver software
- Educate customers on systems, processes and protocols related to Spark design
- Provide technical assistance to customers
- Ensure timely resolution to technical inquiries and requests
- Deliver proactive communication with internal and external stakeholders
- Ensure successful adoption and utilization of Spark in the customer’s practice
- Assist with training material and sales tool development

**Job Requirements**:
**Requirements**:

- Degree in Dentistry, Dental Surgery, or Dental Medicine or Equivalent
- 3+ years experience as orthodontist or dentist
- Strong customer service mindset
- Able to work in cross-functional, matrixed environment
- Full Bilingual English/Spanish with strong effective oral and written communication skills with the ability to influence across the organization
- Ability to travel 10% of the time, including internationally

**Preferred Qualifications**:

- Certified Orthodontist
- Experience in treating patients with clear aligners systems
- Experience in customer service and sales
- Excellent Microsoft office skills especially in Outlook

**Operating Company**:
Spark

**About Envista**:
Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists’ clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies, including KaVo, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them deliver the best possible patient care.



  • San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    Are you passionate about customer advocacy and technical support? We are looking for a **Product Support Specialist **to join our team and work directly with customers to provide outstanding technical assistance and product support. Help us ensure our customers have the best experience possible! **Competencies**: Comunication Skills, Customer Advocacy, Tech...


  • San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    Are you passionate about customer advocacy and technical support? We are looking for a **Product Support Specialist **to join our team and work directly with customers to provide outstanding technical assistance and product support. Help us ensure our customers have the best experience possible! **Competencies**: Comunication Skills, Customer Advocacy, Tech...


  • San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    Are you passionate about customer advocacy and technical support? We are looking for a **Product Support Specialist **to join our team and work directly with customers to provide outstanding technical assistance and product support. Help us ensure our customers have the best experience possible! **Competencies**: Comunication Skills, Customer Advocacy, Tech...


  • San Pedro, Costa Rica CRG Solutions A tiempo completo

    We are seeking a highly organized and detail-oriented customer success expert to join our team. You will build and maintain strong relationships with our business partners, proactively identify and address any issues, and work closely with cross-functional teams to ensure their success. Key Responsibilities: - Act as the primary point of contact for...


  • San José, Costa Rica BetterWho A tiempo completo

    Seeking a highly motivated and driven Marketing Specialist for a property management company. The Marketing Specialist is responsible for expanding the company's audience of potential customers, generating qualified leads for the sales department, managing all outward-facing communication, and managing the company’s online reputation. Through a mix of...


  • San José, Costa Rica BetterWho A tiempo completo

    Seeking a highly motivated and driven Marketing Specialist for a property management company. The Marketing Specialist is responsible for expanding the company's audience of potential customers, generating qualified leads for the sales department, managing all outward-facing communication, and managing the company’s online reputation. Through a mix of...

  • Fuel Logistics Specialist

    hace 3 semanas


    San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Ortho Consult

    hace 6 días


    San José, Costa Rica Straumann Group A tiempo completo

    About Straumann Group Headquartered in Basel, Switzerland, the Straumann Group is a global leader in tooth replacement and orthodontic solutions that creates smiles and restores confidence. For more than six decades, we have been stretching the limits, entering new fields, and creating opportunities to make patients’ lives better. We are the leading...


  • San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...


  • San José, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. We are currently seeking a dynamic individual for the role of BI & Data Governance Specialist to join our team: **Location**: Heredia, Costa Rica. **Work schedule**: Monday to Friday, 8:00 am to 5:00 pm. **Work model**: Remote. **Contract Type**: Indefinite-term We are looking for a BI & DG...

  • Fuel Logistics Specialist

    hace 4 semanas


    San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...


  • San José, Costa Rica Splunk Inc A tiempo completo

    Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform, with human-in-the-loop AI, to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an outstanding career destination and why we've...


  • San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...


  • San José, Costa Rica Kuehne+Nagel A tiempo completo

    You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. - ** Your Role **:As Customer Service Specialist within the CCL, you will be responsible for ensuring operational excellence focus well as serve as provide excellent customer...


  • San José, Costa Rica Kuehne+Nagel A tiempo completo

    You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. ** Your Role**: Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints. To provide front...


  • San José, Costa Rica Viatris A tiempo completo

    Upjohn Export B.V. sucursal Costa Rica At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted...


  • San José, San José, Costa Rica Kuehne Nagel A tiempo completo

    You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line...


  • San Jose, Costa Rica KUEHNE + NAGEL A tiempo completo

    You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line...


  • San Jose, Costa Rica Kuehne Nagel A tiempo completo

    You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line...


  • San José, Costa Rica TD SYNNEX A tiempo completo

    Why Choose TD SYNNEX:As a Fortune 500 global corporation, operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. As the biggest IT distributor in the world, our mission is to provide top-notch cybersecurity solutions, empowering businesses and individuals to navigate the digital world safely and efficiently.About the...