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Employee Relations Senior Manager

hace 4 semanas

Lagunilla, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

Work with the Regional ER Lead to provide high level advisory and complex case management support to People Business Partners, and People functions (Talent, Reward etc) and business.

Participate in the delivery of global ER projects as identified in the region. Ensure ER policies and procedures are up to date and in line with global commitments and engage relevant stakeholders, including employment counsel.

Accountabilities:

- To act as a senior point of contact for highly complex ER queries.
- Advises HRMs on the end to end process for non-complex ER cases, including grievances, disciplinaries, performance, etc.
- Input and maintain record of cases managed within ER case management system.
- Identify trends arising from case data, interacting with Risk and Legal colleagues, where relevant
- Provide specialised ER expertise in interpreting and solving people issues and recommend solutions/best practices and mitigating any legal financial and reputational risk.
- Support and advise on ad-hoc HR function programmes (Reward, Talent Diversity etc), seeking employment legal advice as appropriate.
- Lead on local consultation requirements with trade unions and other representative bodies as required
- Manage own complex and sensitive cases and advise HR community and the business on BAU cases.
- Collaborate/share knowledge/legal updates with wider Employee Relations team.
- Participate or lead ER projects e.g. global policy review; contracts of employment; benefits harmonisation of policy, where applicable.
- Develop and deliver training and development to upskill People Leaders and HRMs
- Liaise with Employment Legal to ensure legal risks are fully considered and consistency of advice and guidance to divisional People teams.
- Ensure LSEG operates in accordance with local employment law, policies and procedures, and applies good practice

Qualifications & Experience:

- Degree or equivalent and / or relevant qualification including previous HR Experience
- Employee Relations experience 5 years +
- Stakeholder management experience
- Experience of working in fast paced, global and matrixed organisation during time of significant change

Key behaviors:

- Has knowledge of local employment law and implementation of compliant practice.
- Understands ER policies and processes. Serves as a resource to employees to ensure individual employee problems are heard, issues are addressed, and employees are treated fairly.
- Influencing skills, and ability to build good working relationships with business, HR stakeholders and wider ER colleagues
- Strong team player
- Good commercial acumen
- Structured approach to problem solving
- Maximises opportunities i.e. challenges ways of working, seeks and provides information and clarification, supports and offers guidance to more junior members.
- Utilises all available resources and toolsets to investigate and resolve problems, ensuring the most appropriate solution is identified.
- Excellent communication skills

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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