Security Incident Responder Ii
hace 2 semanas
**Are you excited about detecting and mitigating cyber attacks?**
**Would you enjoy supporting the world's leading brands in a dynamic environment?**
**Join our world class Security Operations Center**
Our industry-leading Security Operations Center (SOCC) protects our customers 24/7 against the threat of cyber-attacks and cyber-terrorism. Partnering with technical services teams we detect and mitigate attacks and help customers manage their online presence. We are the world leader in Distributed Denial of Service mitigation.
**Respond to cyber-attacks in real time**
You will provide first response to critical network and attack-related events for our customers. As the frontline defense, you will take ownership of the central alerting system, detecting and assessing the impact of attacks. In this energetic environment your exceptional support to customers throughout will impact the future of the customer's business.
- Being the first line availability for customer to respond to issues for their managed security services
- Responding to customer incident tickets and internal routing while ensuring effective assignment of tasks to internal teams
- Monitoring internal infrastructure and customer events on their systems such as Central Alert System
- Following workflow procedures of an operations center in a large global environment
**Do what you love**
To be successful in this role you will:
- Have 3 years of significant experience in a Customer Support role or similar
- Have 3 years of relevant experience in Internet protocols such as TCP/UDP, DNS, and/or HTTP/HTTPS
- Demonstrate an ability to analyze, prioritize and escalate customer security attacks and engage with appropriate internal stakeholders
- Demonstrate interest in cybersecurity and basic knowledge about common security threats
- Display great communication skills with fluency in the English language
- Have experience working in a team environment
**Work in a way that works for you**
FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
Learn what makes Akamai a great place to work
- Connect with us on social and see what life at Akamai is like
**We power and protect life online, by solving the toughest challenges, together.**
At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.
**Working for you**
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
**About us**
**Join us**
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you
Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.
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