Coordinator, Enrollments

**About the Role**:
As an Enrollments Coordinator, you'll be assisting with troubleshooting and researching miscellaneous cases, taking on various Enrollments projects, assisting with clearinghouse follow up, and a point of contact for various payer and clearinghouse queues.

**Your Area of Focus**:

- Primary resource for clearinghouse reports and miscellaneous payer, team, and clearinghouse queues
- Assist with developing new SOPs, processes, and trainings to improve department workflow and knowledge base

**Your Professional Qualifications**:

- Domain experience in either healthcare, technology, or both preferred, but not required
- Proven dedication to delivering excellent customer service
- Sufficient knowledge of enrollment processes
- Troubleshooting and problem-solving skills
- Knowledge of Enrollment processes and procedures
- Strong quality of individual cases
- Works well with other team members - collaborates and is unafraid to request assistance
- Ability to work positively under pressure
- Ability to stay organized - meeting deadlines, tracking contacts, following up with customers and ensuring timely response
- Ability to work in an environment with incomplete clarity and be able to leverage other employees and tools to solve issues
- Ability to identify systemic issues and make recommendations for future improvements
- Approachability and patience for all coworkers and customers alike

**About Tebra**:
Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra.

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we're building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

**Our Values**:
**Start with the Customer**:
We get to know our customers - and their patients - and look at the world through their lens.

**Keep It Simple**:
Healthcare is too complex. We aim to simplify it for everyone.

**Stay Entrepreneurial**:
We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

**Better Together**:
We are diverse, humble, and collaborative. We put the team first and win together.

**Celebrate Success**:
Life is short and joy is underrated. We take time to have fun and celebrate success.

**Perks & Benefits**:
To assist with all of life's needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

**#LI-SB1 #LI-Hybrid**
- Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status._