Billing Administrator

hace 6 horas

Heredia, Costa Rica Experian A tiempo completo

Company Description
Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.

**Job Description**:
As the Billing Administrator for Clarity Services, a part of Experian, you will be responsible for the compilation, management, and use of billing data, contract provisions, and pricing constructs across multiple systems to support client billing and invoicing. You will assist with ongoing efforts to improve the efficiency and accuracy of the billing processes. Other responsibilities include participation in teams responsible for creating end-user requirements for billing platform enhancements and billing workflow management process improvements.
**Key Responsibilities**:

- Ensure the timely completion of new client setup and maintenance of existing accounts for invoicing purposes for clients.
- Collaborate with sales, sales support, finance, pricing, and others to obtain information necessary for account set up, maintenance, monthly billing processes, and ad hoc billing adjustments.
- Receive research and respond to incoming billing-related questions. Provide information, explain policies and procedures, and facilitate a resolution.
- Create billing worksheets containing relevant data and instructions to be processed.
- Using billing worksheets, process billing adjustments and manual billing requests in accordance with company policies, procedures, and timelines.
- Lead efforts to create billing workflow tools designed to automate billing data gathering processes and increase billing process efficiency.
- Assist cross-functional teams with driving billing system deployment strategy and requirements.
- Prepare and/or process billing-related documentation. Review documents for accuracy and completeness, and update information and/or evaluate against relevant policies.
- Provide professional and courteous interactions with sales and other teams.
- Complete special projects as required.
- Perform other duties as assigned.

**Qualifications**:

- Strong knowledge of billing and accounts receivable procedures and processes.
- Strong oral and written communication skills.
- Oracle E-Business or ERP System experience preferred.
- Excel skills and Jira workflow management knowledge preferred.
- Bachelor's degree preferred, with Accounting/Finance concentration desirable.
- Strong technical skills and ability to learn systems quickly.
- Strong analytical skills and ability to process information logically.
- Outstanding organizational skills and attention to detail.
- Self-motivation with a drive for excellence.
- Ability to communicate clearly and work well with others in a team environment.
- Ability to interpret written client contracts.

Additional Information
Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

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