SAP Ewm Functional Analyst

hace 1 semana


San José, Costa Rica DXC Technology A tiempo completo

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

**Role description**:
The focus of this role will be on SAP WM, EWM solutions. The ability to perform hands on configuration in WM, EWM, IM including understanding the integration points to Inventory, logistics, sales and finance is desired.

**Responsibilities**:

- Responsible for resolution of technical issues reported in production part of the client, in accordance with an agreed technical design.
- Responsible for implementing part or all of the technical solution to the client, in accordance with an agreed technical design.
- Occasionally responsible for providing a detailed technical design for enterprise solutions.
- Understands a broad spectrum of company technology in order to provide part or all of a detailed technical design which meets customer requirements.
- Works with and under the direction of the Project/Technical Manager and with customer nominated representatives.
- Liaises with Solutions Architect as appropriate.
- Provides advice on solution and integration opportunities to defined segments.
- Provides technical leadership on specific integration activities that are part of an engagement.
- Communicates across client community and is viewed as adding value.
- Demonstrates execution of the company strategy.
- Contributes to knowledge tools and communities and ensures project learnings are documented and shared.

**Desired Skills and Experience**
- **BS from four-year College or university plus 4 years business/technical experience.**:

- Experience in Medical, Health Industry **preferred**.
- SAP EWM Certification **preferred**:

- Demonstrated ability to effectively lead/direct/influence /large complex cross-functional teams, or projects including interaction with senior level managers and stakeholders.
- Accountable for designing, developing, and implementing corporate wide data management strategy and associated tactics.
- Strong analytical skills, enabling to quickly understand the drivers of a business process (EWM, WM, MM, IM, etc.)
- Capabilities to get consensus, make decision, and assume them
- Very strong analytical approach to problem solving and solution development
- Should be very organized and have a flexible approach to operate in demanding, fast paced environment
- Working experience in large corporate environment (manage contact with many cultures, time zones)
- Experienced with SAP EWM implementation including process analysis, configuration, specification for developments, testing, documentation, training organization & delivery, end-user support
- Proven problem-solver with the ability to perform root cause analysis.
- Ability to develop and maintain effective communication and resource plans.

Ability to communicate professionally through written and verbal communications.
- Demonstrated leadership ability and strong teamwork-based tendencies.

**Languages**:
English 75%+ and Spanish (must)

Portuguese (preferable)



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