Vmware System Administrator

hace 3 semanas


San José, Costa Rica DXC Technology A tiempo completo

**Position Overview**:
Technical support for VMWare Horizon View systems. Requires the ability to work independently to evaluate symptoms and provide recommendations to the account and customer. Contribute to the development and ongoing improvement of industry best practices and standards for deploying enterprise solutions.

This position includes on-call support after hours. Off-shift hours may be required to accommodate escalations, outages and customer schedules/patching windows.

**Required technical skills**:

- Life cycle management of home drives and profile: Requirements: assisting in user drive migrations and profile management with ProfileUnity and FSlogix
- Operational Support of the Hosted Virtual Desktop (HVD) environment
- AD/GPO, VMWare View Admin & vSphere, SCCM reporting
- Internal AT&T Tools: HVD M&R Reports, Desktop Reporting System (DRS/DRU), Move To Production (MTP) SharePoint site, DCS Projects (PWR, IMR)
- VMWare View Admin & vSphere
- In depth Windows & Application knowledge
- (Optional) VBS, PowerShell, cScript/wScript
- Proficient in the technical understanding and interactions of
- Profiles, File System, Registry, permissions, Symbolic links,.xml, Java,.Net,.ini,.cfg, OLE, Services, Processes, Kernel & User level drivers, environment variables/path statements, registering dlls, ocx, etc.. )
- Troubleshooting 101
- i.e., ability to simplify and isolate, log files, Event Viewer, SysInternals tools
- Ability to create thorough, complete, accurate documentation.
- Effective listening and communication skills based on target audience

**Required certifications**:

- **VMware Certified Professional - Desktop and Mobility (VCP7-DTM)**:

- **VMware Certified Professional 6.5 - Data Center Virtualization (VCP6.5-DCV) (Optional)**

Preferred Years of experience: 5+ years

**Reporting**
- SLO reporting
- Ad-hoc reports
- Capacity ReportsCreate and update user guides and operation document
- Good Knowledge of ITIL/ITSM


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