Communications & Change Manager

hace 7 meses


Lagunilla, Costa Rica Thermo Fisher Scientific A tiempo completo

** Job Title**: Program Enablement, Communications & Change Manager
- ** Reports to**: Program Enablement, Change, Communications and Training (CC&T) leader
- ** Group / Division**: Corporate / Global Business Services (GBS)
- ** Career Band**: Band 7
- ** Job Track**:Professional

**Position Summary**:
The role targets preparing GBS and customers/partners to change to new structures, processes, and technology. This role will lead organizational change activities, often through a series of waves across multiple divisions and functions as part of various projects such as transitions/migrations, new system implementations, process improvements, etc. The position will proactively identify the business changes, risks, and mitigation activities and include internal customer engagement to support change readiness.

This is a meaningful role in ensuring projects or initiatives are implemented efficiently with mínimal impact on the business and promoting a positive, sustained culture aligned with GBS leadership vision. It is a valuable role to lead change activities to enable successful change execution.

**Key Responsibilities**:

- Leading internal and external change plans and activities to support GBS program enablement and the business by driving the successful completion of plans.
- Responsible for communications and change plans - people, processes, and systems/enabling technology.
- Change impact analysis to ensure all changes are detailed, understood, and mitigated.
- Change readiness assessment activities to collect feedback about readiness and activities required to support the project launch dates and resolution activities.
- Customer engagement enables awareness and understanding of the objectives and required details.
- Leads Change Agent/Champion networks supporting the change efforts.
- Supports training activities to ensure readiness for project launch.
- The execution of all change activities and report-out during various forums and toll gate reviews, etc.

**Minimum Requirements/Qualifications**:

- Excellent communication experience - verbal, written, and presentation.
- Experience in delivering high-quality content that communicates complicated changes.
- Proficiency in the English language (verbal and written), other languages a plus
- Experience in leading change in a multi-geographical environment
- GBS or shared services experience is an advantage.
- Experience, understanding, and a passion for organizational change.
- Success in building collaborative partner relationships with a wide range of colleagues.
- Ability to operate independently, lead through ambiguity and change, and capable of balancing multiple projects and timelines simultaneously.
- Ability to handle confidential information in line with confidentiality expectations.
- Bachelor’s degree preferred.



  • Lagunilla, Costa Rica Thermo Fisher Scientific A tiempo completo

    **Job Title**: Program Enablement, Communications & Change Manager - ** Reports to**: Program Enablement, Change, Communications and Training (CC&T) leader - ** Group / Division**: Corporate / Global Business Services (GBS) - ** Career Band**: Band 7 - ** Job Track**:Professional The role targets preparing GBS and customers/partners to change to new...


  • Lagunilla, Costa Rica TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: We are looking for a Communications Specialist to support TU’s Customer Experience Operations team that has responsibility for content creation and support of our sales enablement/content creation platform for B2B Operations enabled by Salesforce and Seismic. **What You'll Bring**: -...


  • Lagunilla, Costa Rica TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: The main purpose of the Project Manager is to plan, organise and lead multiple business change projects delivering them to time, cost and quality tolerances within the TU project management framework; engage the relevant stakeholders and project resources, ensure accurate reporting, and manage...


  • Lagunilla, Costa Rica Thermo Fisher Scientific A tiempo completo

    The Senior Manager, GBS Process Owner - BPO Order to Cash will play a key leadership role, in defining and driving end-to-end efficient process design efforts across the Order to Cash (O2C) workstream. Owns and drives the Business Relationship framework - Key collaborators will include Division leaders, finance leads, Commercial Leadership and other Business...


  • Lagunilla, Costa Rica Thermo Fisher Scientific A tiempo completo

    When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the...


  • Lagunilla, Costa Rica Thermo Fisher Scientific A tiempo completo

    When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the...

  • HR Generalist Ii

    hace 6 meses


    Lagunilla, Costa Rica Thermo Fisher Scientific A tiempo completo

    This role will actively support the company´s Diversity and Inclusion strategy and the 4iValues culture by partnering with local and global stakeholders to develop and implement actions that seek a high level of employee engagement. The role is responsible for managing communications within the organization itself including crafting company-wide...

  • HR Generalist Ii

    hace 6 meses


    Lagunilla, Costa Rica Thermo Fisher Scientific A tiempo completo

    This role will actively support the company´s Diversity and Inclusion strategy and the 4iValues culture by partnering with local and global stakeholders to develop and implement actions that seek a high level of employee engagement. The role is responsible for managing communications within the organization itself including crafting company-wide...


  • Lagunilla, Costa Rica TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Technical Product Manager - OneTru Decisions **What You'll Bring**: **Technical Product Manager, OneTru Decisions** **Overview of Role** **Dynamics of the Role** The Technical Product Manager - Decisions is focused on product management and delivery of our decisioning capabilities in OneTru...


  • Lagunilla, Costa Rica Thermo Fisher Scientific A tiempo completo

    **Work Schedule** Other **Environmental Conditions** Office The Finance Digital Transformation team is at the forefront of business transformation, implementing technology solutions such as Robotic Process Automation, Data Analytics, and Artificial Intelligence. As we drive standardization, simplification, and productivity gains across the Finance...

  • Manager, Finance

    hace 7 meses


    Lagunilla, Costa Rica Thermo Fisher Scientific A tiempo completo

    **About Thermo Fisher Scientific**: At Thermo Fisher Scientific, our Finance teams are important to our business and functional teams to make educated, sound decisions that drive our mission of enabling our customers to make the world healthier, cleaner, and safer, and make us a stable and trusted industry leader. From Financial Planning & Analysis, Tax,...

  • Manager, Finance

    hace 7 meses


    Lagunilla, Costa Rica Thermo Fisher Scientific A tiempo completo

    **About Thermo Fisher Scientific**: At Thermo Fisher Scientific, our Finance teams are important to our business and functional teams to make educated, sound decisions that drive our mission of enabling our customers to make the world healthier, cleaner, and safer, and make us a stable and trusted industry leader. From Financial Planning & Analysis, Tax,...


  • Lagunilla, Costa Rica Thermo Fisher Scientific A tiempo completo

    **Job Title: Procurement Program Manager** **Band 7** **Job Code: OPS.PROC.P07** When you’re part of the team at Thermo Fisher Scientific, you’ll do meaningful work, that makes a positive impact on a global scale! Join 130,000 colleagues who bring our Mission to life every single day to enable our customers to make the world healthier, cleaner and...


  • Lagunilla, Costa Rica Thomson Reuters A tiempo completo

    **Project Lead Senior Manager Job Description** Are you passionate about the chance to bring your Accounting experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you. We are looking for a Project Lead Senior Manager to join the Thomson Reuters accounting team located in Lagunilla de Heredia,...

  • Procurement Manager

    hace 7 meses


    Lagunilla, Costa Rica TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: The TU Procure, Third Party Management, Facilities, and Travel function within Global Operations at TransUnion is responsible for managing the relationships and spend with vendors that supply TransUnion with goods and services, while serving as the conduit with other internal functions that...


  • Lagunilla, Costa Rica Thermo Fisher Scientific A tiempo completo

    **Job Title: Automation Process Manager** **Requisition ID**: When you join us at Thermo Fisher Scientific, you’ll be part of a smart, driven team that shares your passion for exploration and discovery. With revenues of +$30 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant...


  • Lagunilla, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

    LSEG is seeking a Senior Associate, Communications, to join our compact People & Culture Internal Communications team. The People & Culture team partner with the People Function (HR) in service of an exceptional colleague experience of working and growing at LSEG. Our People Function powers the business through empowered people. They enable and support LSEG...


  • Lagunilla, Costa Rica Thermo Fisher Scientific A tiempo completo

    **SGA Sr. Manager, PPI Business System (Continuous Improvement)** In this role, you will work closely with business leadership and steering committees to establish and mature the PPI Business System (Strategy Deployment, tiered management systems, Gemba walks, and leader standard work) and other Lean/ Six Sigma tools to facilitate the transformation and...


  • Lagunilla, Costa Rica Thermo Fisher Scientific A tiempo completo

    **Work Schedule** Other **Environmental Conditions** Office **SGA Sr. Manager, PPI Business System (Continuous Improvement)** In this role, you will work closely with business leadership and steering committees to establish and mature the PPI Business System (Strategy Deployment, tiered management systems, Gemba walks, and leader standard work) and...


  • Lagunilla, Costa Rica Thermo Fisher Scientific A tiempo completo

    **Position Summary**: The Sr. Manager, GBS Shared Services Productivity & Performance Management will play a key leadership role in driving productivity and operational effectiveness and efficiency throughout GBS globally, across workstreams including Order to Cash, Procure to Pay, Record to Report and Customer Care. This role will also be key in setting a...