Quality Assurance Testing Services

hace 2 días

Heredia, Costa Rica Citi A tiempo completo

The QTS End-to-End lead for Risk and Management Reports will be responsible for the end-to-end transaction testing process for prioritized reports, including planning, scoping, sampling, test execution and observation validation. This lead will work closely with Risk and Management Reports use case owners, Functional Chief Data Officers (FCDOs) and Global Functions Technology (GFT) to adopt, execute transaction testing cycles and ensure adherence to the Transaction Testing Operating Model.

Success for this lead is to effectively and efficiently plan and lead testing cycles aligned to the Transaction Testing Multi Year Plan and Operating Model, testing data reported to regulators match their original source values, and conform to reporting requirements to identify areas which may require stronger data quality controls or compensating measures.

**Key Responsibilities**:

- Lead E2E report transaction testing reviews for a book of work
- Lead analysts supporting transaction testing reviews including prioritizing work, providing guidance throughout cycles, developing analysts’ testing skill set, report and product knowledge through training on cycle scope.
- Partner with GFT, Business Technology, Report Owners, FCDOs and external consultants in leading transaction testing cycles aligned the Transaction Testing Operating Model.
- Lead Transaction Testing Cycles Execution for Risk and Management Reports prioritized scope
- Identify issues and exceptions, produce executive quality reports, analysis and insights, coordinate handoffs and communicate updates and results effectively to manager and stakeholders
- Lead preliminary Root Cause Analysis in collaboration with GFT, Data Providers, Report Owners, FDCOs
- Ensure adherence to relevant policies, standards and operating procedures pertaining to Transaction Testing E2E Process

**Additional Responsibilities may include**:

- Support process transformation, Consent order initiative and automation opportunities.
- Support the standardization of Citi’s Transaction Testing Operating Model, Cycle Execution and Work Papers
- Support Internal Audit, ICRM, ORM and Regulatory testing Reviews for Risk and Management reports.
- Updating KPIs, metrics, and other presentations, identifying enhancement opportunities and implementing, and supporting manager in the messaging of results/value add to senior management
- Facilitating ad hoc, special requests and project management

**Knowledge and experience**:

- 7+ years of experience in Quality Assurance and / or Regulatory Reporting in financial services including proven experience in complex operational environments
- Advanced English level
- CPA certification and/or audit experience a plus
- Ability to collaborate, coordinate and execute with the broader teams, business partners, Report Owners, Data Providers, technology and global functions to drive successful execution of testing cycles
- Well-developed organizational, analytical and problem-solving skills, aligned with excellent attention to detail and time management
- Strong ability to communicate ( oral and written) clearly to both technical experts, non-technical business leaders in order to facilitate cycle discussions with stakeholders and to clearly articulate findings, defend point of view amongst various groups
- Experience in working in a unit requiring coordination across multiple regions and business segments to deliver in a global organization
- Adaptable, flexible, Agile and able to respond to changes in priorities.
- Continuous improvement mind-set
- Possess strong team building, planning and project management skills
- Must be a proactive and goal-oriented strategic thinker, with ability to identify creative solutions.
- Proficiency in Microsoft Office, working with big data and proven ability to learn and utilize new tools and systems

**Education**
- Bachelors / University Degree in Finance, Accounting or related field

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required

C13
- **Job Family Group**:
Finance
- **Job Family**:
Data Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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