Pos System Admin
hace 2 semanas
Job Summary:
POS System Admin helps implementing new products, updates and technologies. Is also a part of the testing, support, maintenance and administration of new software builds. System administrators also updates the POS and back office menus for end users.
**Responsibilities**:
- Updates POS and back office menus as requested.
- Applies requested changes to printers and video routing.
- Verifies that all proper troubleshooting steps are completed for each specific case and provides feedback to system administrators when the proper steps are not taken.
- Collaborates with the training team on best practices and changes to training materials.
- Adds and updates content to the knowledgebase regularly to ensure that information is handy for all support staff.
- POS troubleshooting
- Operating system support. Installation, upgrades, patching, backup and recovery.
- Network connectivity troubleshooting, routers, modems, OS firewall configuration and troubleshooting, port forwarding and routing, etc.
- Updates or create Knowledge Base Articles to ensure procedures for the service desk are correct.
- Act as a link between support and development teams, communicating issues and resolutions in both ways.
Skills and Experience:
- B2+ English Language (Oral and writing)
- ** Schedule Monday to Friday 11 am to 8 pm EST**:
- 2 or more years of technical support experience in POS related roles
- Experience configuring POS systems.
- Proven experience troubleshooting operating system issues that have a direct impact on the correct and desired operation of the POS.
- Ability to provide recommendations to clients based on analysis of current hardware specifications of required upgrades that will improve the efficiency of the POS.
- Strong understanding of the direct impact and dependency on the correct functioning of the POS software and hardware on the day-to-day functioning of businesses and suggests best practices that will ensure a smooth operation for the end user.
- Advanced networking experience troubleshooting network and connectivity issues between the POS and network enabled devices such as credit card terminals, slave computers and other slave devices such as tablets, kiosks, etc.
- Experience setting up and configuring network enabled devices as the ones previously mentioned and setting up the required firewall rules and modem or router configuration options.
- Excellent documentation skills required for ticketing systems and also to report or transmit escalations to development teams in the correct and expected format.
**Nice to have Technical Proficiencies**:
- Network certifications such as CCNA
- ITIL
- Basic to intermedium database administration experience or certifications
-
DevOps Engineer/ Cloud
hace 5 días
Heredia, Costa Rica SGF Global A tiempo completo**DevOps Engineer / Cloud (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a DevOps Engineer/ Cloud, for IT enterprise in Heredia, Costa Rica. **Requirements**: - Bachelors in Computer Science or equivalent work experience - 2 to 4 years years of experience - Advanced Linux yum/dnf RedHat rpm package manager hands-on experience with solving...
-
Workday Analyst
hace 4 semanas
Heredia, Costa Rica Manpowergroup CCA A tiempo completo**Responsibilities**: Collaborates effectively with the agile team to configure package software when applicable Supports the team in executing highly technical tasks according to the specific needs of stories during each iteration Ensures design and development standards are being followed to minimize rework; promotes only quality-tested code and does it on...
-
Sr DevOps Engineer/ Cloud
hace 1 semana
Heredia, Costa Rica SGF Global A tiempo completo**Sr DevOps Engineer/ Cloud (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a Sr DevOps Engineer/ Cloud, for IT enterprise in Heredia, Costa Rica. **Requirements**: - Bachelors in Computer Science or equivalent work experience - 4-6 years of experience - Advanced Linux yum/dnf RedHat rpm package manager hands-on experience with solving...
-
IT PAM Admin
hace 4 semanas
Heredia, Costa Rica Eurofins A tiempo completoJob Description In this role, you will be responsible for supporting the Privileged Access Management (PAM) services while adhering to Eurofins standards and best practices for the entire environment (On-Prem and Cloud). It is essential for you to be able to take up challenges, adapt to the business needs, and staying focused on delivering results, as...
-
Growth Operations Manager
hace 4 semanas
Heredia, Costa Rica Emprego CR A tiempo completoThe Growth Operations Manager in the Self-Service organization will be responsible for campaign execution in a fast-paced environment. As an important element to the customer’s experience, you’ll be at the center of cross-functional teams from the Self-Service, Marketing, Product, and Engineering organizations to serve as the Admin of our in-house...
-
Bids Administrator
hace 1 semana
Heredia, Costa Rica Manpowergroup CCA A tiempo completoThe purpose of the Bids Administrator is to support Food Equipment Specialist’s (FES) as well as provide support to Project Coordinators by administering the sales information system and provide all other administration services for the sales department and staff. RESPONSIBILITIES: Proactively communicate to all internal and external related parties to...
-
Buyer, Gpc Purchasing
hace 6 días
Heredia, Costa Rica Stryker A tiempo completo**Who we Want**: **Analytical problem solvers. **People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. **Collaborative partners.** People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses...
-
Salesforce Admin and Automation Specialist
hace 4 semanas
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Hybrid Department: Product Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We...
-
Senior Analyst, Sourcing
hace 4 semanas
Heredia, Costa Rica Stryker A tiempo completo**Who we Want**: - ** Analytical problem solvers. **People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. - ** Goal-oriented**:Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions. - ** Collaborative partners.**...
-
Sr Buyer
hace 1 semana
Heredia, Costa Rica Viant Medical A tiempo completoNO RELACOTION. REMOTE WORK FROM CR **The opportunity**: We are looking for a detail-oriented Senior Buyer to join our Procurement Center of Excellence. Your role will be critical in maintaining inventory levels and ensuring we get the best prices for our needed materials. In addition, you will be expected to research potential vendors, negotiate contracts,...
-
Marketing Operations Systems Manager
hace 4 semanas
Heredia, Costa Rica Emprego CR A tiempo completoThe Marketing Operations Systems Manager will be responsible for managing marketing technology systems including Marketo, 6Sense, Swoogo, ON24. You will work with members of our Marketing Operations team to build feature enhancements, troubleshoot issues and provide support. **The impact you will have**: - Manage day to day administration of Marketo -...
-
Senior Buyer
hace 1 semana
Heredia, Costa Rica Viant Medical A tiempo completoNO RELOCATION. REMOTE WORK FROM CR **The opportunity**: We are looking for a detail-oriented Senior Buyer to join our Procurement Center of Excellence. Your role will be critical in maintaining inventory levels and ensuring we get the best prices for our needed materials. In addition, you will be expected to research potential vendors, negotiate contracts,...
-
Tier 3 Support Engineer
hace 1 semana
Heredia, Costa Rica AlignTech A tiempo completo**Join a team that is changing millions of lives.** - Transforming smiles, changing lives_ At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...
-
Tech Lead Support Engineer
hace 4 semanas
Heredia, Costa Rica Encora A tiempo completo**Our company**: Encora is a global Software and Digital Engineering company that helps business overcome the Software Engineering Talent shortage and provides next-gen services and such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation. We count with 16 global offices and 25 innovation labs. Our Software...
-
Salesforce Cpq Developer
hace 4 semanas
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Home Department: Product Development Schedule: Full Time Shift: Day Shift **Company Description**: Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new...