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Program Manager

hace 3 meses

San José, Costa Rica FullStack Labs A tiempo completo

FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

We’re most proud of:

- Offering life-changing career opportunities to talented software professionals across the Americas.
- Building highly-skilled software development teams for hundreds of the world’s greatest companies.
- Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
- Our 4.5-star rating on GlassDoor.
- Our client Net Promoter Score of 68, twice the industry average.

**The Position**:

- We're looking to hire a Program Manager to join our team. You'll work with our incredible clients in one of two ways:

- _Team Augmentation: _You will integrate yourself directly into our client's team and work alongside their existing designers and engineers on a daily basis.
- _ Design & Build: _You will work on a FullStack Labs product team to build and deliver a product to our clients.

**What We're Looking For**:

- 3+ years of Program Manager experience.
- Diligent problem-solving skills and takes accountability for decisions and actions.
- Ability to prioritize and execute tasks in a fast-paced environment, make sound decisions, and possess keen attention to detail.
- Experienced working in a high-paced operations environment with rigorous SOX compliance procedures, as well as less defined areas of responsibility that require optimization.
- Have a solid understanding of a customer service environment and how to approach a highly variable level of stakeholders - from an intern to a Senior/Director level.
- Excellent verbal and written communication skills.
- Expert in Google Sheets and/or Excel advanced formulas - IF statements, vlookup, PivotTables, Charts, ImportRanges, etc.
- Highly proficient with process documentation and interested in process design and optimization.
- Must be self-motivated, able to work independently and as a team member.
- Proficient with Google Docs.
- Expert with Google Slides/Powerpoint.
- Preferred: experience with program management and/or operations management.
- Advanced English is required.
- A four-year college degree is required.
- Forensic attention to detail.
- A positive, optimistic, can-do attitude.
- Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.
- An understanding of best practices and a commitment to following them.
- Ability to consistently work 40 hours per week.

**Responsibilities**:

- PR/PO creation, coding, maintenance, policy attributes, and compliance.
- Review Purchase requests (PR) and Purchase Orders (PO) for policy, coding, and compliance.
- Create Purchase Requests (PRs) as requested by stakeholders and in accordance with desktop procedure.
- Ensure timely approvals & POs issuance.
- Ensure POs have sufficient funds as invoicing takes place and escalate to appropriate stakeholders as needed.
- Facilitate Goods Receipt through Advanced Shipment Notification and Lease Exhibit processing.
- Validate received Invoices against the contractual amount.

**Benefits**:

- Competitive pay in your local currency
- 100% remote work
- The ability to work with leading startups and Fortune 500 companies
- English Classes
- Virtual company events each month
- Ample opportunity for career advancement
- Continuing education opportunities

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form, which can be provided upon request during our hiring and interview process.

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