Project Manager

hace 6 días

San José, Costa Rica Zscaler A tiempo completo

Company Description

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

**The Zscaler Sales Culture**

**Winning Technology and Products** -We offer the best technology and products for the cloud first world. We pioneered cloud security and continue to grow our 70B + TAM by releasing new products every year.

**Investing in People** - A well-funded and world-class Sales Strategy and Enablement Team to help you succeed. Sales process, practical methods and training to help you ramp faster and close larger deals as companies accelerate their move to the cloud.

**Supportive Leadership** - An industry leading leadership team with strong values, off the chart business acumen that will help you succeed quickly, while providing mentorship and career growth.

**Competitive; We Play to Win** - We are playing in a rapidly growing TAM and huge market mega-shifts that leads directly to Zscaler; tracking a growth path similar to Salesforce, Workday, & ServiceNow.

**Job Description**:
As a Project Manager for our Professional Services Organization you will plan, execute, and finalize projects according to scope. This includes acquiring resources and coordinating the efforts of team members and/or consultants in order to deliver projects according to plan.
- Responsible for the overall success of all new customer deployments as a single point of contact during the deployment service period.
- Build and maintain well-established relationships with key customer stakeholders.
- Establish success criteria, metrics, milestones, and timelines for deployment projects and ensure projects remain on track and on time.
- Manage Customers to ensure all teams are aligned and deliverables are met.
- Work escalated accounts, and resolve with all required Zscaler resources.
- Maintain project tracking and customer issue documentation within appropriate systems and databases.
- Effectively communicate services, tools, and processes related to onboarding and post-sales support engagement.
- Perform welcome calls with customers, describing the service, tools, and process.
- Provide regular deployment status and progress updates to Customers streamlining message to fit different customer base/audiences.

**Qualifications**:

- Good understanding of Security fundamentals such as Firewalls, Proxies and Web Security Gateways
- Strong verbal and written communication skills
- Strong project management and organizational skills
- Ability to work on multiple projects simultaneously
- Ability to present to a large audience and facilitate calls of that size.
- Bachelor’s degree in Engineering or Business
- Project Management (PMP) certification
- 5+ years project management experience
- 1+ years in current position

Additional Information

All your information will be kept confidential according to EEO guidelines.

LI-EV1

**What You Can Expect From Us**:

- An environment where you will be working on cutting edge technologies and architectures
- A fun, passionate and collaborative workplace
- Competitive salary and benefits, including equity

**Why Zscaler?**

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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