Research Lead

hace 3 semanas


San José, Costa Rica Boston Consulting Group A tiempo completo

**WHAT YOU'LL DO**:
As an integral part of the DRS Management Team, you will independently manage the sector research team(s) comprising a mix of fresh and seasoned researchers, as well as, outsourced research professionals. You will be expected to ensure high-quality research delivery and customer service to the internal BCG requestors. You will also be expected to liaise with seniors in consulting and other teams to provide robust research solutions by leveraging other centers within the global DRS ecosystem and the global research vendors. As a topic or sector specialist, you will be expected to expand the scope of DRS's research offerings, help curate and create newer research services, proactively develop BCG IP and contribute to global initiatives within the sector or/and DRS. As a people leader you will be expected to guide and counsel your team members to build a high-performing and deeply motivated team.

With experience, you will be expected to lead the regional relationships with senior stakeholders within the sector, development of knowledge products, and strengthening support to the case teams. You will also be leading the center-wide initiatives (recruitment, on boarding, training, etc.), along with contributing to global initiatives (technology implementation projects, workflow management, etc.). Representing DRS in the regional and global platforms will also be a key responsibility of your role.

**YOU'RE GOOD AT**:
You should have strong secondary research skills; well-versed with analysis, storyboarding, and presentation of findings. Advanced knowledge of information sources/databases is highly preferred - knowledge of the major databases such as Gartner, Forrester, IDC, comScore, AppAnnie, SimilarWeb, CB Insights will be a plus.

You should be able to drive accuracy, timely, and customer-centric delivery within the team

Strong stakeholder/customer management skills; ability to increase regular users of the Technology, Media and Telecommunications (TMT) research team's services through excellent focus on customer satisfaction will also be required

You should also be efficient in managing teams in a fast-paced, deadline-driven, and service-oriented environment

Competence in problem-solving, multi-tasking, communication (written and oral), and Microsoft Office suite (Word, Excel, and PowerPoint) is also required

**YOU BRING (EXPERIENCE & QUALIFICATIONS)**:
You must hold a University degree (MBA preferred) with impressive academics

5+ years of secondary research experience in the Technology or Telecom sector with 1-2 years of experience in team management

You should be proficient with the major databases such as Gartner, Forrester, IDC, eMarketer, CBInsights, Factiva, Hoovers, CapitalIQ, Orbis, OneSource, ComScore, AppAnnie, SimilarWeb etc.

**YOU'LL WORK WITH**:
Our knowledge and research specialists collaborate with global colleagues across BCG to bring expertise and capabilities to the service of our clients. Our team is made up of a diverse pool of knowledge and research positions that allow us to pursue exciting, innovative research careers.



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