Sr. DevOps Software Engineer, Experian Consumer

hace 3 semanas

Heredia, Costa Rica Experian A tiempo completo

Company Description

We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to Work For**. In addition, for the last five years we’ve been name in the top **100 “World’s Most Innovative Companies” by Forbes Magazine**.

This position will be supporting the Experian Consumer Services (ECS) - a passionate and innovative team with a mission to provide **Financial Power to All**. Our portfolio offers credit education and identity protection solutions to consumers and helps businesses manage the impact of a data breach.

**Job Description**:
Experian Consumer Services - Careers That Define “What’s the Next Big (Data) Thing” for Consumers?

What could be more exciting - personally and professionally - than being part of a “disruptive” business? Consider taking your career to the next level by joining the Leader that continues to disrupt the competition. As the “disruptor” and market leader we pride ourselves on building new markets, leading the pack through continuous evolution and innovation. It’s a position Experian Consumer Services has enjoyed for more than a decade and we’re always looking for the talent that can help expand that lead.

These days, the “next big thing” is often “the next Big Data thing.” Experian Consumer Services offers an opportunity to lead the charge in turning consumer data into something people use and value every single day. We live in a world where information is a means to improving lives and we challenge our team to do just that: improve lives with our products.

**What you’ll be doing**:

- Design, deploy, document, and support cloud platform capabilities using AWS best practices (fault tolerant, High Availability, security, etc)
- Automate tasks to prevent unwanted conditions as well as automate tasks to recover from unexpected events
- Develop, test, and execute SQL queries to aid in the investigation and analysis of issues
- Perform advanced technical troubleshooting for cloud and e-commerce environments
- Document and implement workaround solutions wherever possible
- Document steps to reproduce for resolution with internal and external resources
- Document processes, procedures, and technical instructions for future reference and use by support teams
- Create/manage production/staging support tickets
- Communicating with both internal and external customers to achieve ticket resolution as quickly as possible
- Participate in a 24x7 on-call rotation to support production incidents
- Mentor and guide junior members on the team to achieve team goals

**Qualifications**:

- 5+ years’ experience in a system administrator role with at least 2 years supporting DevOps concepts focused on CI/CD and pipeline management
- Strong knowledge of the DevOps toolchain (CI/CD) on the AWS Linux platform: Jenkins, Nexus OSS< Artifactory, Harness, Code Pipeline, Code Build, Code Deploy, GitHub, GitLab, Chocolaty, CloudFormation, JIRA, Travis, etc.
- Strong understanding and experience with Service Delivery Life Cycle (SDLC) and Agile methodologies.
- Mastery of fault tolerant approaches in a large-scale environment and high-performance systems
- Thorough knowledge in all aspects of designing and developing large, real-time systems
- Operationally savvy, experience with monitoring, alerting, and analyzing system metrics to root cause problems and explain system behavior
- At least 5 years’ experience with Linux, SSH, PHP, HTML, CSS, XML, MySQL, Shell Scripting, and JavaScript
- Experience developing or supporting sites using API and SDK integration
- Knowledge of Linux, PHP, HTML, JavaScript, CSS, XML, and MySQL
- Experience with Splunk, DataDog, JIRA, and Service Now
- Knowledge of troubleshooting and implementing web technologies
- Strong client-facing communications skills by providing timely and frequent updates to clients through Service Now
- Demonstrates critical thinking capabilities and follows through with internal and external customers
- Excellent written and verbal communication skills (fluent in English)
- Bachelor’s Degree in Computer Science or related field (or equivalent job experience)
- Work with management to measure and improve customer satisfaction

Additional Information

All your information will be kept confidential according to EEO guidelines.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._

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