Technical Support

hace 2 semanas


Configure y mantenga las estaciones de trabajo de los usuarios para garantizar un rendimiento óptimo, Costa Rica Inconnet Soluções Tecnológicas A tiempo completo

**INconnet Serviços de Informática Ltda. - Soporte Técnico TI (Costa Rica)**

¿Te apasiona la tecnología y ayudar a los demás? ¿Prosperas en un entorno acelerado? Si es así, queremos saber de usted

**Responsabilidades**:

- Proporcione soporte técnico de nível 1 a los usuarios finales por teléfono, correo electrónico y herramientas de escritorio remoto.
- Solucione y resuelva una amplia gama de problemas de TI relacionados con Windows, Office, Office 365, hardware, redes y soporte general de TI.
- Configure y mantenga las estaciones de trabajo de los usuarios para garantizar un rendimiento óptimo.
- Documentar problemas técnicos y resoluciones en un sistema de tickets.
- Mantener una relación positiva y profesional con los usuarios.
- Identifique e investigue de forma proactiva posibles soluciones para mejorar la eficiencia del soporte.
- Esfuércese continuamente por ampliar sus conocimientos y habilidades de TI.

**Calificaciones**:

- 2 a 3 años de experiência en soporte TI o áreas afines.
- Fuertes habilidades de comunicación en portugués y español (escrito y hablado).
- La fluidez en inglés es una ventaja.
- Excelentes habilidades de servicio al cliente y compromiso con la satisfacción del usuario.
- Resolución proactiva de problemas y capacidad analítica.
- Capacidad para trabajar de forma independiente y como parte de un equipo.
- La experiência con sistemas de emisión de tickets de TI (Zendesk, ServiceNow, etc.) es una ventaja.
- Se requieren conocimientos de hardware, redes y conceptos generales de TI.

**Beneficios**:

- Paquete de salarios y beneficios competitivos.
- Oportunidad de trabajar en una empresa dinámica y en crecimiento.
- Oportunidad de desarrollar tus habilidades y conocimientos técnicos.
- Sea parte de un ambiente de equipo de apoyo y colaboración.

**Aplicar**:
Envíe su CV y carta de presentación en nuestro formulario en hidden

Ingrese nuestro código**:OP38272**

Gracias

Equipo de Recursos Humanos de INconnet

CONDICIONES DEL EMPLEO

Jornada laboral: Tiempo Completo

Tipo de empleo: Freelance

Salario:80.00

Cantidad de vacantes: 5

REQUERIMIENTOS

Experiência Mínima: 1 año

Estudios Mínimos: Secundaria Rama Técnica

Edad: De 20a60 años

Sexo: Indistinto

Conocimientos Informáticos: Hardware, Impresoras, Instalación De Software Y Hardware



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