Quality Supervisor I

hace 5 días


Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo

Supervise employees and the day to day quality activities

**Key Responsibilities**:

- Supervise employees and quality activities pertaining to the production of products and/or manufacturing processes in - and with quality/technical knowledge of - 1 or more production areas, depending on the complexity of the areas, in addition to conducting performance reviews, including resolving performance issues
- Partner with engineering on investigations and/or corrective actions, perform non-conformance investigations for review with engineering, assures documentation content is valid, may participate in improvement projects
- Accountable for productivity and quality metrics of staff, and provide regular progress reports and quality metrics to management and cross-functional stakeholders
- Oversee the scheduling of work orders and team performance metrics
- Accountable to ensure staff is appropriately trained to perform assigned work
- Ensure appropriate staffing for all positions
- Other incidental duties (e.g. occasional photo copying or deliveries)

**Education and Experience**:
Bachelor's Degree in with internship or substantial technical knowledgesufficient experience in related manufacturing, quality and/or product development engineering Required and

**Other**: Experience working in multi-cultural teams with cultural sensitivity Required

**Other**: Experience working in a medical device industry Preferred

**Additional Skills**:

- Proven expertise in Microsoft Office Suite with working knowledge of Enterprise Resource Planning (ERP) system, preferably JDE
- Excellent communication and interpersonal relationship skills; possessing strong collaboration skills in partnering with cross functional stakeholders in order to achieve objectives
- Full understanding of quality procedures
- Ability to supervise/lead employees in a manufacturing environment
- Ability to analyze and identify potential line/operation layouts adjustments to improve efficiency/ effectiveness
- Basic understanding of processes and equipment used in assigned work
- Ability to work and excel within a fast paced, dynamic, and constantly changing work environment
- Ability to lead teams, provide coaching and feedback, including responsibility for all employee actions including hire/fire authority and partnering with HR on all aspects of employee relations
- Knowledge of and adherence to Edwards Environmental Health and Safety and Quality guidelines as they relate to department clean room medical device manufacturing
- Knowledge of Lean Manufacturing concepts and Six Sigma
- Participate on cross-functional teams Engineering, management, Regulatory, Manufacturing, HR, Planning for the development of cohesive production operations
- May represent the organization to outside contacts, e.g., vendors, suppliers, contractors, staffing agencies
- Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

About Edwards Lifesciences

Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world’s leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 13,000 individuals worldwide.

For us, helping patients is not a slogan - it’s our life’s work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.

COVID Vaccination Requirement

**For United States Applicants Only**:
Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

**Know your Rights**: Workplace Discrimination is Illegal Poster
Disability accommodation for employment applicants
Edwards E-Verify
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act (EPPA)
Pay Transparency Notice


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