Appeals Collectors

The Appeals Collector is responsible for performing follow up on all appeals submitted to the payer for timely payment and resolution. Responsibilities:Pursue additional payment on open appeals through various means of communication, such as telephonically, online, or via payment package processes with payers and patients.Overcome objections that prevent payment of the claim Gain commitment for payment through concise and factual collection techniquesEscalate accounts to appropriate individuals at the payer and via SSC management as needed, including accounts with a lack of timely payer response Communicate trends to management as identified Utilize effective documentation standards that support a strong historical record of actions taken on the accountMeet the productivity and quality standards of the organization Complete and comprehend all educational requirements Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement “Other duties as assigned

Leading management consulting and outsourcing firm focused on helping organizations achieve Peak Performance in their Back-Office Operations.

**Requisitos**:
**General Requirements**:English - Spanish Language (Oral and writing 85% or higher), (B2+ or above).Must have a high school diploma or in progress to complete high school.At least 1 year of experience in Customer Service positions.The resource will adjust its local schedule with the resources supporting this position during Daylight Savings time changes in the Eastern Time Zone.Knowledge of the medical insurance process is a plusPerform and track multiple tasks accurately in short timeframes, have the ability to work quickly and accurately in a fast-paced environment while managing multiple demands.Ability to work both independently and collaboratively as a team playerAttention to detail.

Beneficios

Salario Base de 635,000 colones Bono de 180,000 colones (pagados luego de los primeros 60 días una sola vez) Subsídio de transporte mensualmente de 30,000 colones (Este subsídio se pagara siempre y cuando se trabaje en el site 5 días a la semana) Subsídio de transporte Asociación solidarista Seguro de Vida Seguro médico y dental privado Programa de Referidos Alianzas con Universidades y centros de idiomas Muchos otros beneficios mas Horarios de Lunes a Viernes