Evidence Specialist

The **Evidence Specialist** is part of our Case Preparation Team, assisting in the gathering, coordinating, and synthesizing client documents for case files. This role tracks incoming documents, alerts clients of document status, and assigns follow up tasks as needed. This administrative role requires **extreme attention to detail and superb organizational skills**. This position overlooks a portfolio of various clients and their documents, evidence, etc.

Eagan Immigration is a US-based law firm dedicated to helping our clients explore their immigration options, create a plan for their case and obtain the immigration benefit for which they qualify. We care about our clients and their families and aim to support them at each stage of their immigration journey.

Eagan Immigration is a US-based law firm dedicated to helping our clients explore their immigration options, create a plan for their case and obtain the immigration benefit for which they qualify. We care about our clients and their families and aim to support them at each stage of their immigration journey.

**Responsibilities**:

- Upload mail distributed to the legal team into the clients’ case files.
- Send confirmation of receipt of client documents to the client’s preferred contact method.
- Provide excellent documentation of conversations with clients, including detailed document checklist case notes and call log entry.
- Attend weekly meetings and trainings with team lead and attorneys.
- Track documents received in individual case files.
- Client communication regarding documents improperly scanned, as needed.
- Enter case notes of case document checklist into the client’s case file in MyCase.
- Effective communication with legal team about client document updates.
- Supports Team Lead on special projects, as needed.

**Requirements**:

- Superb attention to details and organization abilities.
- Preferred college education from: administration, law, human rights, sociology, anthropology, social work, social communications, political sciences, psychology.
- Fully bilingual (minimum B2+)
- Previous experience in client relationship management in a professional services environment.
- MS Office savvy.
- Ability to work on a hybrid mode 2 days WFO + 3 days WFH.
- Access to reliable internet speed of at least 50 to 100 MB.
- Strong verbal and written communication skills.
- Flexibility and the ability to adapt in a fast-paced environment.
- Willingness to adhere to the company values of compassion, innovation, communication, and commitment.
- Some flexibility in hours may be required.
- Eagan Immigration is an equal opportunity employer. Eagan evaluates qualified applicants without regard to race, color, religions, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic._

Application Question(s):

- Do you have legal status or legal working permit to work in Costa Rica?

**Education**:

- High school or equivalent (required)

**Experience**:

- immigration support: 1 year (preferred)

**Language**:

- English (required)

Ability to Commute:

- Heredia, Provincia de Heredia (required)

Application Deadline: 20/03/2024