Kyc Operations Sr. Supervisor

hace 5 meses

Heredia, Costa Rica Citi A tiempo completo

**The KYC Operations Sr. Supervisor is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to ensure the development and management of a dedicated internal KYC (Know Your Client) program at Citi.**:
**Responsibilities**:

- ** Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment**:

- ** Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally**:

- ** Provide people management and development responsibilities and ensure team service level standards are met**:

- ** Liaise with Compliance department and senior management within business units supported - Oversee new client onboarding and implement process enhancements to improve client onboarding experience**:

- ** Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program**:

- ** Monitor account refresh activity daily to ensure regulatory/document requirements are met**:

- ** Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized**:

- ** Maintain ‘Book of Work’ for new system releases and enhancements to existing infrastructure**:

- ** Has the ability to operate with a limited level of direct supervision**:

- ** Can exercise independence of judgement and autonomy**:

- ** Acts as SME to senior stakeholders and /or other team members**:

- ** Ability to manage teams**:
**Qualifications**:

- ** 5-8 years of experience related to role’s responsibilities**:

- ** Strong analytical and communication skills; with the ability to articulate complex problems and solutions through crisp and clear messaging**:

- ** Interpersonal & communication skills for managed groups, people, stakeholders, and Senior Management, both verbally and written (Advanced Spanish & English)**:

- ** Attention to detail and ability to work under high-volume workload, prioritizing in an effective manner**:

- ** Comfortable navigating complex, highly matrixed organizations**:

- ** Has the ability to operate with a limited level of direct supervision**:

- ** Ability to manage teams**:
**Education**:

- ** Bachelor's degree/University degree or equivalent experience**:

- ** Certified in Anti-Money Laundering (plus)**:

- **Job Family Group**:
Compliance and Control
- **Job Family**:
Business KYC
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

  • Kyc Operations Sr. Supervisor

    hace 5 meses

    Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Sr. Supervisor is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to...

  • Compl. Aml Kyc Sr. Supervisor C11

    hace 5 meses

    Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Sr. Supervisor is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to...

  • Kyc Operations Analyst

    hace 5 meses

    Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know...

  • Kyc Ops Sr Supervisor

    hace 5 meses

    Heredia, Costa Rica Citi A tiempo completo

    **The KYC Operations Supervisor is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to...

  • Kyc Ops Sr Supervisor

    hace 5 meses

    Heredia, Costa Rica Citi A tiempo completo

    **The KYC Operations Supervisor is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to...

  • Kyc Operations Analyst I

    hace 5 meses

    Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know...

  • Kyc Ops Sr Case Analyst

    hace 5 meses

    Heredia, Costa Rica Citi A tiempo completo

    **The KYC Operations Sr Case Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at...

  • Kyc Operations Analyst I

    hace 5 meses

    Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know...

  • Kyc Operations Analyst 1

    hace 5 meses

    Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know...

  • Kyc Operations Analyst 1

    hace 5 meses

    Heredia, Costa Rica Citi A tiempo completo

    The ICG (Institutional Clients Group) KYC Operations Analyst I is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of...

  • Kyc Operations Analyst 1

    hace 5 meses

    Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know...

  • Kyc Operations Analyst 1

    hace 6 meses

    Heredia, Costa Rica Citi A tiempo completo

    The ICG (Institutional Clients Group) KYC Operations Analyst I is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of...

  • Kyc Operations Analyst 1

    hace 6 meses

    Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know...

  • Kyc Operations Manager Quality

    hace 5 meses

    Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to...

  • Kyc Operations Analyst I

    hace 5 meses

    Heredia, Costa Rica Citi A tiempo completo

    **The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know...

  • Emea Kyc Operations Supervisor

    hace 5 meses

    Heredia, Costa Rica Citi A tiempo completo

    **The KYC Operations Supervisor is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to...

  • Kyc Operations Analyst I

    hace 5 meses

    Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know...

  • Kyc Business Transformation Sr Analyst

    hace 5 meses

    Heredia, Costa Rica Citi A tiempo completo

    **The KYC Business Sr Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML), Project Management (PM), and Business Analysis (BA) initiatives with the Operations, Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at...

  • Kyc Operations Readiness Manager

    hace 6 meses

    Heredia, Costa Rica Citi A tiempo completo

    **The KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to...

  • Kyc Operations Manager

    hace 5 meses

    Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to ensure...