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Supply Chain Data Analyst
hace 4 semanas
**Duties and Responsibilities**
Oracle Supplier Data Management
- Administer supplier research and set-up in Oracle
- Work closely with Dun & Bradstreet on supplier research and mapping activities
- Work with the Systems Team and Business Units in executing projects and tasks
- Take ownership and responsibility for projects, tasks, and deliverables
- Update established process documentation for changes to supplier management activities
Helpdesk Operations
- Provide first level of support on Corporate Supply Chain Systems Tools by assisting with Helpdesk support as needed for operational coverage
- Maintain high degree of customer service
- Take ownership of user queries and be proactive when dealing with user issues
- Escalate complex inquiries to System Admin or 3rd party support
**Job Requirements**
Education: Bachelor’s Degree in Computer Science, Information Technology, or Supply Chain related course
Technical Skills
- At least 1 year customer service experience
- 1-2 years of professional experience in Business Analyst role
- Well-developed problem-solving and troubleshooting ability
- Above average analytical skills
- Experience in understanding and interpreting requirements specifications
- Supply Chain/Procurement knowledge is an advantage
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