Supply Chain Data Analyst

hace 2 semanas


San José, Costa Rica Emerson A tiempo completo

**Duties and Responsibilities**

Oracle Supplier Data Management
- Administer supplier research and set-up in Oracle
- Work closely with Dun & Bradstreet on supplier research and mapping activities
- Work with the Systems Team and Business Units in executing projects and tasks
- Take ownership and responsibility for projects, tasks, and deliverables
- Update established process documentation for changes to supplier management activities

Helpdesk Operations
- Provide first level of support on Corporate Supply Chain Systems Tools by assisting with Helpdesk support as needed for operational coverage
- Maintain high degree of customer service
- Take ownership of user queries and be proactive when dealing with user issues
- Escalate complex inquiries to System Admin or 3rd party support

**Job Requirements**

Education: Bachelor’s Degree in Computer Science, Information Technology, or Supply Chain related course

Technical Skills
- At least 1 year customer service experience
- 1-2 years of professional experience in Business Analyst role
- Well-developed problem-solving and troubleshooting ability
- Above average analytical skills
- Experience in understanding and interpreting requirements specifications
- Supply Chain/Procurement knowledge is an advantage


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