Global Translations QA

**Global Translations QA - Santa Ana Costa Rica**

Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it’s time to join Western Union as a Global Translations QA.

**Western Union powers your pursuit.**

**Role Responsibilities**:

- You will be part of the Global Digital Translations team working hand by hand with Project Managers, Regional Stakeholders, Digital Content Editors, the Global Translations Analyst, as well as an external Language Service Provider.
- You will act as a key part of the digital content process flow, managing the translations QA process to understand if all requirements were met during the translations work and to keep track of work quality overall, analyzing content tickets.
- As a Global Translations QA, you are expected to have translations and/or languages knowledge, to understand how CAT Tools and Translation Memories work, and to be able to troubleshoot and validate translated content implementation, report technical issues, provide professional orientation to internal customers about the adequate end to end processes and systems and maintain updated documentation (flowcharts, user guides, work instructions, quick cards, glossaries, etc.)
- Also, you should have a complete understanding of the translation workflow to keep track of processes' health and improvements.

**Role Requirements**:

- Knowledge in CAT Tools
- Currently pursuing a degree in translation or related fields.
- English proficiency
- A third language would be an added advantage (French, Portuguese, German, Italian)
- Strong organizational and planning skills.
- Attention to detail
- Strong record of evaluating situations quickly and acting decisively.
- Adaptability and/or flexibility.
- A history of working in a fast-paced environment.
- Problem-solving skills
- Communication skills

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

Your Costa Rica
- specific benefits include:

- Asociación Solidarista
- Paid time off including extended maternity leave
- In house company doctor services
- Continuing Education
- Transportation services options
- Parking spaces
- Hybrid model work
- Flexible Working Schedules if applicable
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Carpooling Program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria Subsidy

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

LI-DJ1 #LI-Hybrid