SD Level 2 Agent

**SAP SD Functional Consultant (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a SAP SD Functional Consultant, for IT enterprise in Heredia, Costa Rica. **Requirements**: - 8+ of Overall experience in SAP SD (Sales and Distribution processes) Implementations / Rollouts - 1 - 2 Yrs. of experience with S/4 HANA Implementations / Rollout...

Job Summary: The SD Analyst Level II oversees daily urgent and complex incidents/requests as required by their leads and Analysts, they assignee tickets, and assist with the queue coverage, team development & results, and KPI’s. They must understand all current documented procedures, and promote all problem solving and investigational skills with the team...

**SAP SD/BP Functional Consultant (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a SAP SD/BP Functional Consultant, for IT enterprise in Heredia, Costa Rica. **Requirements**: - 8+ of Overall experience in SAP SD (Sales and Distribution processes) Implementations / Rollouts - 3+ Yrs. of experience with S/4 HANA Implementations / Rollout...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT COSTA RICA IS LOOKING FOR A** **CONTACT CENTER AGENT (JUNIOR LEVEL)** **SENIORITY LEVEL**:Non-management **FUNCTION**:...

PROBLEM MANAGEMENT SPECIALIST Purpose: 1. Full command of the Problem Management process in DPDHL, as well as PRS techniques (Kipling, 5 times why, Ishikawa diagram, PDCA, etc). 2. Single Point of Contact in the region (Americas) for everything related to Problem Management at a Global level. 4. Hold monthly meetings with the EUS teams in America to...

**BAT is evolving at pace - truly like no other organization.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT Costa Rica IS LOOKING for **A BILINGUAL - **Contact Center Junior Agent **(Entry Level)** **SENIORITY LEVEL**:Entry...

Requisitos: Una de las tareas fundamentales del agente de ventas es visitar a los clientes potenciales y a los clientes que ya han comprado, para ofrecer productos y servicios. Es importante este punto porque el agente maneja una cartera de clientes que lo ubican y que muy probablemente le compran en parte por ser ella o él quien les está...

Requisitos:Una de las tareas fundamentales del agente de ventas es visitar a los clientes potenciales y a los clientes que ya han comprado, para ofrecer productos y servicios. Es importante este punto porque el agente maneja una cartera de clientes que lo ubican y que muy probablemente le compran en parte por ser ella o él quien les está...

**Our people are some of the best in the industry. Do you have what it takes to join us?** **Travel Agent (Hybrid)** - Full time, Heredia, Costa Rica_ - Hybrid schedule after 4 weeks of training and 90 days in office_ In this role you will be the primary point of contact for a dedicated client and provide active travel consultation towards the business...

**Key Responsibilities** - Accurately document all customer interactions in the CRM system using established process flows and work instructions. - Serve as an internal representative of customer needs and act as a customer advocate. **Requirements**: - French B2 (85% minimum level) - English B2 (85% minimum level) - Availability to work on-site**Bilinguan...

**Key Responsibilities** - Accurately document all customer interactions in the CRM system using established process flows and work instructions. - Serve as an internal representative of customer needs and act as a customer advocate. **Requirements**: - French B2 (85% minimum level) - English B2 (85% minimum level) - Availability to work on-site**Bilinguan...

The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...

Company Description Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to...

**Job title**: Technical Support Agent **Work Location**: Hybrid - UltraPark I, La Aurora, Heredia. **Experience**: Customer Service experience. Education Qualification: High School Diploma. Technical knowledge. **Roles and Responsibilities**: - Identify Customer issues - Provide solutions by the proper troubleshooting steps. - Provide courteous and...

**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT Costa Rica IS LOOKING FOR A** **CONTACT CENTER / JUNIOR AGENT** **SENIORITY LEVEL**:Entry Level **FUNCTION**:...

**Job Title**: Retail Agent **Work Location**: Ultra Lag, Lagunilla, Heredia. **Experience**: More than 6 months Call Center Experience. **Education Qualification**: High School Diploma **Roles and Responsibilities**: - 20%- Answers inbound phone calls from customers, quickly assesses customer needs and proactively provides solutions with a high degree of...

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe? And the more we connect, the better life on Earth becomes. And we reward and promote...

Requisitos: Empresa dedicada a brindar servicios y ventas en productos de telecomunicaciones y energía, requiere Ejecutivo con experiência, con capacidad de análisis, manejo de inventarios y actitud de servicio al cliente. Agente de ventas en Telecomunicaciones especialmente en Fibra Óptica, venta de herramientas e insumos que se utilizan para la...

**Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...