SD Level 2 Agent

Job Summary: The SD Analyst Level II oversees daily urgent and complex incidents/requests as required by their leads and Analysts, they assignee tickets, and assist with the queue coverage, team development & results, and KPI’s. They must understand all current documented procedures, and promote all problem solving and investigational skills with the team...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT COSTA RICA IS LOOKING FOR A** **CONTACT CENTER AGENT (JUNIOR LEVEL)** **SENIORITY LEVEL**:Non-management **FUNCTION**:...

Requisitos: Una de las tareas fundamentales del agente de ventas es visitar a los clientes potenciales y a los clientes que ya han comprado, para ofrecer productos y servicios. Es importante este punto porque el agente maneja una cartera de clientes que lo ubican y que muy probablemente le compran en parte por ser ella o él quien les está...

**BAT is evolving at pace - truly like no other organization.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT Costa Rica IS LOOKING for **A BILINGUAL - **Contact Center Junior Agent **(Entry Level)** **SENIORITY LEVEL**:Entry...

**Key Responsibilities** - Accurately document all customer interactions in the CRM system using established process flows and work instructions. - Serve as an internal representative of customer needs and act as a customer advocate. **Requirements**: - French B2 (85% minimum level) - English B2 (85% minimum level) - Availability to work on-site**Bilinguan...

The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...

**Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

Requisitos: Empresa dedicada a brindar servicios y ventas en productos de telecomunicaciones y energía, requiere Ejecutivo con experiência, con capacidad de análisis, manejo de inventarios y actitud de servicio al cliente. Agente de ventas en Telecomunicaciones especialmente en Fibra Óptica, venta de herramientas e insumos que se utilizan para la...

**BAT is evolving at pace - truly like no other organization.** **To achieve the ambition we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come and be part of this journey!** **BAT COSTA RICA IS LOOKING FOR A** **CONTACT CENTER / JUNIOR AGENT** **SENIORITY LEVEL**:Entry Level **FUNCTION**:...

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe? And the more we connect, the better life on Earth becomes. And we reward and promote...

**JLL supports the Whole You, personally and professionally.** We are currently seeking a Sr. Helpdesk Agent to join our JLL team supporting our client, Amazon’s Global Real Estate & Facilities. Helpdesk Agents provide customer service and assist with facilities ticket management activities, overseeing compliance with assigned service level...

**Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

Compute Expert Level This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. **_ Education and Experience Required: _** -...

The QC agent is effectively responsible for executing Quality procedures for EMS functions and overseeing all day-to-day efforts of auditing cases, documenting errors found, providing feedback to agents, creating/following up coaching procedures, and analyzing findings and Quality gaps that need to be addressed to improve the customer experience and...

**Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

The Finance Reporting Analyst 2 is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory...

The Finance Reporting Analyst 2 is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory...

The Finance Reporting Analyst 2 is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory...