Accounts Reconciliation Lead
hace 1 mes
Job Summary:
In this role, the supervisor will oversee the operation and clerks who reconcile all clinic deposits, electronic and bank lockbox payments with source documents and a billing system to ensure all expected expenses are accounted for.
**Responsibilities**:
- The Account Reconciliations Lead plays a critical role in managing the daily operation of a local team of 10+ professionals servicing U.S. based clients.
- Manages team productivity and utilization-focused on Client-Specific KPIs and Goals set by AUXIS Management.
- Designs and implements process improvements.
- Support the administration of management tasks.
- Monitor overall team workload and reallocate/delegate tasks as necessary to ensure optimal team efficiency.
- Build morale, establish an atmosphere of team camaraderie, and promote a common team identity.
- Conduct weekly team meetings to discuss and identify issues of interest and concern, as well as weekly 1:1 check-ins with each team member.
- Creates and distributes Daily Status report.
- Assess team talent, identifying stronger and weaker performers. Creates PIPs and defines supportive actions on low performers.
- Will take Customer’s escalations.
Skills and Experience:
- English - Spanish Language (Oral and writing 90 % or higher), (C1 or above).
- The resource will adjust its schedule based on the account needs.
- Studies in business administration, finance, accounting, or related field
- Previous experience leading teams/personnel.
- Two years of work-related experience required.
- Leadership courses and workshops will be considered an asset.
- Possess strong leadership skills, including the ability to influence others, develop team members and manage conflict.
- Proven ability to effectively lead through change.
- Effective oral and written communication skills.
- Demonstrated ability to link specific activities to desired results.
- Proven interpersonal skills are necessary to interact effectively with customers and employees of all levels within the organization.
- Ability to use appropriate analysis, judgment and logic when solving problems and making decisions.
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