Functional Analyst

hace 2 semanas


Heredia, Costa Rica Manpowergroup CCA A tiempo completo

**DUTIES AND RESPONSIBILITIES**: Collaborates effectively with the Technology team, Business and Customers Supports the team in executing highly technical tasks according to specific needs for service requests Ensures maintenance and support standards are being followed Participates in the daily stand-ups, sprint reviews, and retrospectives to update progress, highlight and resolve impediments Analyzes and communicates required information to Technology, Business and Customer contacts. Provides support effectively addressing incidents and problems Documents and guides others on Customer B2B policies, procedures, and guidelines Develops customer relationships by listening and understanding the customer, anticipating, and providing solutions to customer needs, and prioritizing customer satisfaction Develop documentation and provide training as appropriate Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability Provide production support during business and after-hours on a rotating schedule

**Requisitos**:
**Preferred Experience**: 2-4 years of experience with Customer support in a medium to large enterprise Basic understanding of Scrum, Kanban and other agile development techniques Basic understanding of ANSI X12 EDI Competencies: Effective interpersonal, teamwork and collaboration skills Strong analytical and business problem solving skills Strong written and verbal communication skills with the English language

Beneficios

**Benefits**: Work from home 2 Days Office (UltraPark II Laguinilla ) Private medical insurance PALIG Solidarity Association Life Insurance Personal day off (Personal day off due to marriage, childbirth or family death)



  • Heredia, Costa Rica Manpowergroup CCA A tiempo completo

    The Workday Analyst will provide support with Workday System. The Analyst will be a SME in the different functional areas of the system and able to provide advice or address the questions, this will include but not limited to answering questions from the internal customers, troubleshooting issues, doing admin and maintenance work in the...

  • Functional Analyst

    hace 6 minutos


    Heredia, Costa Rica Manpowergroup CCA A tiempo completo

    **Responsibilities**: Collaborates effectively with the Technology team, Business and Customers Supports the team in executing highly technical tasks according to specific needs for service requests Ensures maintenance and support standards are being followed Participates in the daily stand-ups, sprint reviews, and retrospectives to update progress,...


  • Heredia, Costa Rica SGF Global A tiempo completo

    Business Systems Analyst will be primarily working on implementing a SAAS based Enterprise Contract Management System and integrations with other related systems. You will liaise with the SAAS vendor, IT and the relevant Legal team members to complete project tasks. **Responsibilities**: - Assists and conducts requirement workshops and other...

  • Senior QA Analyst

    hace 3 días


    Heredia, Costa Rica SGF Global A tiempo completo

    **Senior QA Analyst (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a Senior QA Analyst, for IT enterprise in Heredia, Costa Rica. **Requirements**: - University degree in IT, Computer Science or equivalent experience. - 5+ years successfully working as QA/Testing Analyst, Test Lead, Business System Analyst or related experience. -...

  • Business Analyst 1

    hace 5 días


    Heredia, Costa Rica GFT Technologies SE A tiempo completo

    **Business Analyst 1**: - Date: Feb 8, 2023- Location: Heredia, CR, 40101- Working place: Remote- Company: GFT Technologies SE**Business Analyst** **Job Description**: We are seeking exceptionally talented and passionate Business Analysts to join the firm as we continue to grow and achieve our aim of becoming the global market leader in the provision of...

  • Senior QA Analyst

    Encontrado en: beBee S CR - hace 4 semanas


    Heredia, Costa Rica NTT DATA Services A tiempo completo

    Req ID: 275516  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior QA Analyst to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). Senior QA...

  • FP&A Financial Analyst

    Encontrado en: Talent CR S2 - hace 2 semanas


    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online.Amazon's...

  • Sr. Pricing Analyst

    hace 6 minutos


    Heredia, Costa Rica VMware A tiempo completo

    This role is fully remote and can be done anywhere in the US or Costa Rica. **Sr. Pricing Analyst** **Why will you enjoy this new opportunity?** In this role, you will be part of the high-performance global Pricing Programs Team which is part of the Pricing & Monetization Team. This team is responsible for running and managing different VMware Pricing...

  • VP / Sr. Financial Optimization Analyst

    Encontrado en: Talent CR S2 - hace 1 semana


    Heredia, Costa Rica Citi A tiempo completo

    The Sr. Financial Analyst - Operations & Technology Financial Optimization is a key member of the Financial Optimization team. Under the direction of the Director - Operations & Technology Financial Optimization and in partnership with O&T colleagues, Finance, and Human Resources, the Financial Analyst conducts detailed data analytics to support business...

  • Business Analyst

    hace 6 días


    Heredia, Costa Rica GFT Technologies SE A tiempo completo

    **Business Analyst**: - Date: Feb 7, 2023- Location: Heredia, CR, 40101- Working place: Remote- Company: GFT Technologies SE**Business Analyst** **Job Description**: GFT is looking for a professional Business Analyst to facilitate the transformation of our business requirements into epics and user stories. The professional must have a good understanding of...


  • Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    As an Accounts Payable Analyst you will support the procure to pay process. You will be responsible for: invoice processing, invoice troubleshooting, invoice reporting (invoices on hold, productivity, and others), with the highest level of controllership and customer obsession. Key job responsibilities Roles & Responsibilities - Support invoice processing,...

  • Systems Analyst Iii

    hace 2 días


    Heredia, Costa Rica SGF Global A tiempo completo

    100 % remote Must be able to pick up laptop onsite. Advanced English communication required, majority of team is US based, AZ. The Equipment Sourcing & Procurement (ESP) APT in Supply Chain IT is seeking a skilled Systems Analyst. As a Systems Analyst, you will play a crucial role in ensuring the quality and reliability of our software through Cypress...

  • Material Analyst

    hace 5 días


    Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Material Analyst This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. This person needs to understand Supply Chain...


  • Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    The Analyst, Business Performance Improvement (BPI), is responsible for improving the overall performance and/or productivity in a given business process within the organization. This is an individual contributor role that works on assigned projects that range in complexity from a single business process to cross-functional strategic initiatives. The primary...

  • WFM Forecasting Analyst

    Encontrado en: beBee S CR - hace 3 semanas


    Heredia, Costa Rica Support Services Group A tiempo completo

    SUPPORT SERVICES GROUP is a multinational company that provides Consulting, BPO, and Contact Center services, with a presence in 10 countries. We are looking for a highly skilled and detail-oriented Forecasting Analyst responsible for developing and maintaining accurate forecasting models, utilizing historical data and industry trends. Proficiency in WFM...

  • WFM Forecasting Analyst

    Encontrado en: beBee S CR - hace 4 semanas


    Heredia, Costa Rica Support Services Group A tiempo completo

    SUPPORT SERVICES GROUP is a multinational company that provides Consulting, BPO, and Contact Center services, with a presence in 10 countries. We are looking for a highly skilled and detail-oriented Forecasting Analyst responsible for developing and maintaining accurate forecasting models, utilizing historical data and industry trends. Proficiency in WFM...

  • Analyst, Mdm

    hace 3 semanas


    Heredia, Costa Rica Stryker A tiempo completo

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **Who we Want**: - ** Analytical problem...

  • Financial Analyst II

    Encontrado en: Talent CR S2 - hace 2 semanas


    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online.Amazon's...


  • Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Demand Steering-Data Analyst Internship This role has been designated as ‘Office’, which means you will primarily work from an HPE office.Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold...


  • Heredia, Costa Rica Stryker Corporation A tiempo completo

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **Who we Want**: - ** Analytical problem...