Technical Architect Salesforce Marketing Cloud

hace 2 días

Heredia, Costa Rica IBM A tiempo completo

Introduction

As an IBM Application Architect, you directly help clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and project stakeholders.

Your Role and Responsibilities
- Coordinates with Product Owner to understand and translate requirements into architecture for key solutions, from design to code level.
- Prioritizes activities across development and operations for high quality execution; Leads the delivery team to achieve work stream tasks/milestones.
- Structures, plans and leads client discovery and design sessions.
- Collaborates with other work stream technical leads to develop integrated solutions and resolve dependencies.
- Works closely Project Manager to provide progress updates and ensure the management of any delivery risks or issues.
- Structures and leads prototype demos and collect feedback from Product Owner.
- Supports and executes release planning activities.
- Identifies, resolves and/or escalates infrastructure issues.
- Provide coaching and development guidance to delivery team members.
- Ensure clear and effective communication with existing or concurrent projects.
- Creates and manages solution related documentation, providing input and solution guidance to the technical lead for custom solutions.

Required Technical and Professional Expertise
- Bachelor’s degree in Computer Science or similar.
- Experience managing a development team of 2-5 resources.
- Salesforce Marketing Cloud custom development experience working in CSS, HTML, Java, and AMPscript.
- Experience migrating to Salesforce Marketing Cloud from other marketing automation platforms.
- Experience with data modeling in Salesforce Marketing Cloud.
- SQL database knowledge.
- Experience with data mapping to bring multiple client data sources into Salesforce Marketing Cloud.
- Experience with integrating with the Salesforce platform (inbound/outbound) using the REST/SOAP APIs or Data Loader

Preferred Technical and Professional Expertise
- Previous professional services or consulting experience.
- MBA or similar advanced degree.
- SFMC E-Mail Specialist Certification.
- SFMC Administrator Certification.
- SFMC Consultant Certification.
- SFMC Developer Certification

About Business UnitIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

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