Quality Dentist I

hace 5 días

Alajuela, Costa Rica SmileDirectClub A tiempo completo

**Job Type**: Hidden (25702) Overview:
We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.

It’s no small task. That’s why we’re looking for energetic, passionate, and confident team members who can help turn frowns, into life-changing grins. Are you up for it?

The Quality Dentist I is a cross-trained and poli-functional team member in charge of providing support, quality inspection and answering technical questions, providing quality assessment, and being involved in actions to improve the quality of the Setup team.

**Responsibilities**:
**Responsibilities**:

- Be able to execute two or more of the processes performed by Quality, like quality inspection, case categorization, photo assessment, and concerns.
- Depending on the process (es), the Quality Dentist I will have the following responsibilities (as applicable):

- Examine scans or dental impressions of the patients to determine the design of orthodontic products to be created.
- Review orthodontic aligner diagnostic information for completeness and accuracy, prior to submitting it to a network licensed dental professional for treatment plan development.
- Review aligner treatment plans meet quality criteria prior to finalizing and submitting for endorsed local provider (ELP) review.
- Review feedback from dental and orthodontic professionals on plans, incorporating requests into a revised plan.
- When required, provide the necessary support/feedback/coaching to the team members to help them to improve their quality and/or productivity performance.
- Provide communication about changes in the protocols and relevant clinical information, as needed.
- Provide feedback about the quality of the cases based on their assessment.
- Participate in Special Projects, process/quality improvement initiatives and other duties as needed.
- Take the assigned portable computer home every day, in order to maintain connectivity to SDC and the ability to perform required tasks offsite (if applicable).
- Meet quality and productivity performance goals for the duties executed.
- Follow SOPs, internal policies, and requirements
- Ability/flexibility to work in a fast-paced environment and technical level
- Take the assigned portable computer home every day, to maintain connectivity to SDC and ability to perform required tasks offsite if required.

Qualifications:
**It will really make us smile if you have**
- Licenciate in Doctor of Dental Surgery is a must.
- Minimum 6 months of experience working in a Clinical position within the Setup Quality Team meeting quality and efficiency goals, is a must.
- English level B2.
- Decision quality
- Drives engagement
- Instills trust
- Optimizes work processes

Company Profile:
SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile.
- What is SmileDirectClub? Link here.
- What are our customers saying? Link here.
- What is a SmileShop? Link here.
- What is our culture like? Link here.
- How do we celebrate your team members? Link here.

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