SAP SD Consultant
hace 5 días
BS from four-year College or university or equivalent to 2 years business/technical experience.
- Experience in Consumer Goods sector, Personal Product Industry.
- SAP SD experience (Certification is a plus).
- Demonstrated ability to effectively lead/direct/influence /large complex cross-functional teams.
- Strong analytical skills, enabling to quickly understand the drivers of a business process (purchasing, supply chain, production, inventory, etc.).
- Capabilities to get consensus, make decision, and assume them.
- Very strong analytical approach to problem solving and solution development.
- Should be very organized and have a flexible approach to operate in demanding, fast paced environment.
- Working experience in large corporate environment (manage contact with many cultures, time zones).
- Experienced with SAP SD support including process analysis, documentation, training organization & delivery, end-user support.
- Proven problem-solver with the ability to perform root cause analysis.
- Ability to develop and maintain effective communication and resource plans.
- ITIL knowledge is a plus.
- Customer Service experience desired.
- Ability to communicate professionally through written and verbal communications.
**_ Education and Experience Required: _**
- 1 - 3 years of technical experience and an Associate of Arts/Science or equivalent degree (two year college program) in computer science or related area of study; without a degree, one additional year of relevant technical experience (2-4 years in total).
**Qualifications**
- SAP L2 Consultant should be able to identify issues and problems, contextualize them appropriately, and proffer appropriate solutions and responses consistently.
- Should be able to think and act strategically, have Good problem-solving skills, and focus on quality.
- A consultant in SAP Sales & Distribution is expected to have the following skills:
- High customer and service orientation - Providing help and answers to the customer's technical issues through identification of the problem itself, research on answers, and resolution. - At best, practical help desk or customer support experience (As a Plus)
- Excellent communication skills: A consultant is expected to communicate effectively with senior individuals from the client, junior team members from his/her team, co-employees at the same level & senior managers above his/her level.
- Excellent engagement skills: Should be able to engage with individuals at all levels within the organization and from the client.
- Knowledge in the area of Specialization: 1-2 Years of Hands-on experience in SAP Sales and Distribution and SAP thorough Know-how (As a Plus)
- Graduate of Information Technology, Computer Science, Computer Engineering, or similar/related IT course or equivalent to 2 years of business/technical experience.
- Fluent written and spoken English skills.
- Familiar with Incident, Problem, and Change Management process methodology ITIL (As a Plus)
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