Software Support Engineer
hace 4 meses
Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
As a L2 Support Engineer you will be an integral part of our WW Support team. You will be involved in supporting IBM QRadar. You will gain exposure to a wide range of Security technologies, working with some of the world’s top network and security experts, to expand your knowledge in the ever expanding Cyber Security realm. You will find a challenging role with great personal rewards gained when assisting in solving mission critical situations for some of the largest multinational companies globally. To succeed in this role you must like being challenged. You must be able to understand extremely complex situations and also have the ability to convey complex situations in simple terms. You should be as comfortable talking to an Engineer as to a CISO.
Required Technical and Professional Expertise
- Hands-on experience with Linux operating systems (Red Hat Preferred)
- Strong understanding of networking and able to troubleshoot system performance issues
- Previous experience in a customer facing technical support role
- Ability to diagnose and troubleshoot technical issues
- Excellent problem solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
English: Fluent
Preferred Technical and Professional Expertise
- Certification in AWS, Azure, VMWare, IBM Cloud, LPIC is preferred
- Hands-on experience with SIEM Technology (Qradar, Splunk, Arcsight)
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
-
Platform Support Engineer
hace 4 meses
Heredia, Costa Rica 360training A tiempo completo**Platform Support Engineer** As our Platform Support Engineer, you are not just joining a team; you are embarking on a journey where your curiosity and passion for technology will be ignited daily. You will have the unique opportunity to dissect and interact with a multitude of platforms - from our cutting-edge Learning Management System and its associated...
-
Senior Software Engineer Heredia
hace 4 meses
Heredia, Costa Rica Boston Scientific Corporation A tiempo completo**Work mode**:Hybrid**Onsite Location(s)**:Heredia, H, CR**Additional Locations**: Costa Rica-Heredia**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing...
-
Software Engineer
hace 3 semanas
Heredia, Costa Rica Boston Scientific A tiempo completoAdditional Locations: Costa Rica-Heredia Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is...
-
Software Engineer
hace 5 meses
Heredia, Costa Rica Access Personnel A tiempo completo**Job Description: Please send Resume in English** The Software Engineer will be an integral part of our growing product team, solving challenging engineering problems quickly and efficiently, and creating frameworks and API’s. They will bring expertise as an agile.NET Core and Angular developer to a growing and innovative organization and will play a key...
-
Software Support Engineer
hace 5 meses
Heredia, Costa Rica Encora A tiempo completo**Our company**: Encora is a global Software and Digital Engineering company that helps business overcome the Software Engineering Talent shortage and provides next-gen services and such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation. We count with 16 global offices and 25 innovation labs. Our Software...
-
Software Validation Engineer I
hace 5 meses
Heredia, Costa Rica Boston Scientific Corporation A tiempo completo**Work mode**:Hybrid**Onsite Location(s)**:Heredia, CR**Additional Locations**: Costa Rica-Heredia**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science...
-
Software Engineer I
hace 5 meses
Heredia, Costa Rica Boston Scientific Corporation A tiempo completo**Software Engineer I**: - Work mode: Onsite- Onsite Location(s): Heredia, H, CR**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and...
-
Senior Software Engineer Heredia
hace 5 meses
Heredia, Costa Rica Boston Scientific Corporation A tiempo completo**Work mode**:Hybrid**Onsite Location(s)**:Heredia, H, CR**Additional Locations**: Costa Rica-Heredia**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing...
-
Customer Support Engineer
hace 5 meses
Heredia, Costa Rica IBM A tiempo completo**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...
-
Associate Software Engineer
hace 6 meses
Heredia, Costa Rica Moody's A tiempo completo**Role/Responsibilities**: As an associate Software Engineer, you will be part of an actuarial team and provide support for the actuarial programmers. You will also be responsible for assisting with ongoing maintenance of the code and assisting internal clients with issues related to AXIS. Your role will entail working independently alongside actuaries and...
-
Process Engineer Compliance Support
hace 5 meses
Heredia, Costa Rica Equifax A tiempo completoEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Additionally, the Process Engineer Compliance Support will manage individual project priorities, deadlines, and deliverables, as well as support...
-
Senior Software Engineer
hace 4 meses
Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoSenior Software Engineer This role has been designated as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office. **Who We Are**: **_ Job Family Definition:_** Designs, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems,...
-
Senior Software Engineer Heredia
hace 5 meses
Heredia, Costa Rica Boston Scientific A tiempo completoAdditional Locations: Costa Rica-Heredia Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why...
-
Software Test Engineer Ii, Heredia
hace 5 meses
Heredia, Costa Rica Boston Scientific Corporation A tiempo completo**Software Test Engineer II, HEREDIA**: - Work mode: Hybrid- Onsite Location(s): Heredia, H, CR**Additional Locations**: Costa Rica-Heredia **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is...
-
Software Engineer
hace 5 meses
Heredia, Costa Rica Moody's A tiempo completoAt Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this...
-
Senior Node Software Development Engineer
hace 5 meses
Heredia, Costa Rica FusionHit A tiempo completoWe're looking for a top notch senior backend engineer to join our growing team for a US based client in the IOT space. As a member of the software engineering team, Our backend engineers are responsible for developing the backend cloud infrastructure for our line of automation products. This person will collaborate with product management, embedded firmware...
-
Sr Software Engineer
hace 5 meses
Heredia, Costa Rica Encora A tiempo completo**Our company**: Encora is a global Software and Digital Engineering company that helps businesses overcome the Software Engineering Talent shortage and provides next-gen services such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation. We have 16 global offices and 25 innovation labs. Our Software...
-
Heredia, Costa Rica IBM A tiempo completoIntroduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...
-
Senior Software Engineer
hace 4 meses
Heredia, Costa Rica Hewlett-Packard CDS GmbH A tiempo completoThis role has been designated as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office. **Who We Are**: **_ Job Family Definition:_** Designs, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems, compilers, routers,...
-
Designated Support Engineer
hace 2 meses
Heredia, Costa Rica Databricks A tiempo completoP-1007Databricks is looking for an experienced Designated Support Engineer with a passion for customer relations, project and account management. This role requires a self-motivated professional with a strong technical background that consistently brings a high level of commitment to customers and Databricks teammates. The ideal candidate brings strong...