Team Lead Helpdesk Agent

The Helpdesk Manager ensures the adherence of professionalism and expansion of all activities done at the Service/Help desk levels, in addition to development of the Helpdesk Team Leads. They will ensure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements, and ensure that client inquiries...

JLL supports the Whole You, personally and professionally. Helpdesk Agents provide customer service and assist with facilities ticket management activities, overseeing compliance with assigned service level standards. What this job involves The Guru is responsible for evaluating, entering and responding to trouble tickets, entering work orders into...

Job Summary: The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The Customer Service Lead will be the primary customer interface for trouble calls;...

Job Summary:The Insurance Verification Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Customer Service Lead will be the primary customer interface for trouble...

**JLL supports the Whole You, personally and professionally.** We are currently seeking a Sr. Helpdesk Agent to join our JLL team supporting our client, Amazon’s Global Real Estate & Facilities. Helpdesk Agents provide customer service and assist with facilities ticket management activities, overseeing compliance with assigned service level...

**Bring your passion and energy to our growing team. We’re hiring!** **Travel Agent Lead **(Hybrid)** - Full time, Heredia, Costa Rica_ As part of the Travel Consultant Team, you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing support and coaching. You...

**P2P TEAM LEAD**:Our team in **Heredia** currently has an opening for a **P2P Team Lead**>**YOUR ROLE & RESPONSIBILITIES**:- Oversee and monitor the AP team to ensure timely delivery of AP processes and promote continuous improvements.Ensure adequate resourcing and resolution of any operational issues for smooth processing of activities.- Ensure timely...

Job Summary: The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The Customer Service Lead will be the primary customer interface for trouble cases;...

Job Summary: The BOS Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The Team Lead will be the primary customer interface for trouble calls/accounts; and...

**TEAM LEAD GL-R2R**: Our team in **Heredia** currently has an opening for a **Team Lead GL-R2R** **YOUR ROLE & RESPONSIBILITIES**: - Review accuracy and timeliness of accounting data entry and reconciliation as well as undertake corrective measures if required - Review data quality captured in General Ledger module and propose improvements to Manager to...

Company DescriptionMphasis applies next-generation technology to help enterprises transform businesses globally.Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back Transformation approach.Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients...

**TEAM LEAD GL-R2R**:Our team in **Heredia** currently has an opening for a **Team Lead GL-R2R****YOUR ROLE & RESPONSIBILITIES**:- Review accuracy and timeliness of accounting data entry and reconciliation as well as undertake corrective measures if required- Review data quality captured in General Ledger module and propose improvements to Manager to assist...

Company Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...

Company Description **Experian is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions.** Experian unlocks the power of data to create opportunities for consumers, businesses and society. At life’s big moments - from buying a home...

Job Summary: The Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The Team Lead will provide support, direction, monitoring, and coaching to the assigned agents in...

**We are looking for a Senior Python Software Engineer to mentor and lead teams in a fast-growing start-up environment for a San Francisco-based client. Teams are currently distributed with 3 junior to mid-level team members in need of mentoring. Must reside and have work authorization in Costa Rica, El Salvador or Colombia to apply.** - 6+ years of...

**We are looking for a Senior Python Software Engineer to mentor and lead teams in a fast-growing start-up environment for a San Francisco-based client. Teams are currently distributed with 3 junior to mid-level team members in need of mentoring. Must reside and have work authorization in Costa Rica, El Salvador or Colombia to apply.** - 6+ years of...

Company Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

**We are looking for a Senior Python Software Engineer to mentor and lead teams in a fast-growing start-up environment for a San Francisco-based client.Teams are currently distributed with 3 junior to mid-level team members in need of mentoring.Must reside and have work authorization in Costa Rica, El Salvador or Colombia to apply.**- 6+ years of experience...