Qc Specialist

About Straumann Group

Headquartered in Basel, Switzerland, the Straumann Group is a global leader in tooth replacement and orthodontic solutions that creates smiles and restores confidence. For more than six decades, we have been stretching the limits, entering new fields, and creating opportunities to make patients’ lives better. We are the leading independent player in our industry. From the first Dental Implant in 1974 to the latest Digital Solution - we do things different than others.

We deliver innovation based on evidence. This is part of our employer culture as well as an exceptional team spirit that truly encourages diversity and a powerful “can-do” attitude.

WeChangeDentistry every day - and want you to be a part of it

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**Pay is in Colon**_**

**Summary of Position**:
The QC Specialist is responsible providing quality expertise on ClearCorrect quality control, process improvements, guidance on product/process failure analysis and customer complaint resolutions as well as other quality related matters.

**Essential functions and duties**

To perform this job successfully, an individual must be able to perform the following satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute Quality activities from policy to execution
- Establish requirements in quality standards, systems, processes, and procedures, to ensure that operating actions meet requirements as defined by global and local statutes
- Establish key quality metrics and develop collection, analysis, and reporting systems, which promote timely communication and corrective action
- Evaluation and cross match data and making sure treatment set-ups are of optimum quality and ready to be processed
- Ensure that quality standards are maintained
- Identify certain trends in customer comments or complaints on priority basis for corrective action or training recommendations
- Responsible to create documentation/presentation weekly based on customer feedback and team quality performance
- Conduct QAs and/or managers product Quality review/training meetings
- Update quality standards, regulations/protocols, and qualities issues
- Implementing protocols and coordinating testing session with head office
- Work with Manufacturing, Engineering, Maintenance, and other functions on process improvement activities, including process capability studies and gauge reproducibility &repeatability
- Assist manufacturing and engineering on equipment qualifications and process validations as needed
- Overseeing all quality-related communications, perform quality related training to the DPS or as needed
- Fluent in English, both written and spoken
- Other duties may be assigned

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A reasonable accommodation may be made to ensure individuals with disabilities are able to perform the essential functions of the role.
- Bachelor’s degree in relevant Field
- 2 + years experience in Digital Orthodontic treatment planning
- Ability to do research and come up with creative, compliant solutions for quality challenges
- Good knowledge of basic computer operations and Microsoft Office tools
- Working with mínimal supervision, in a performance oriented, fast-paced environment
- Must be able to multitask and able to handle stressful situations while giving high quality service
- Being a Self-learner, have a professional outgoing personality, positivity, and patience
- Requires the ability for effectively communicate in both oral and written form with all levels of the organization.
- Advanced presentation skills

**Key Attributes**
- Resourceful and Hands-on: An energetic, resourceful, agile, and hands-on individual who operates effectively with minimum direction and pursues objectives and works to deliver against goals relentlessly; able to get to the heart of issues rapidly and act decisively
- Team Player: From a basis of strong self-awareness, excellent interpersonal skills; fosters team-first mentality and shares wins and successes; creates an open and transparent environment in which individuals can team together to drive optimal outcomes
- Results-driven: Brings a fire in the belly and is counted on to meet or exceed commitments on time, every time; has a genuine passion for patient outcomes and quality
- Collaborative Relationship-builder: Able to build deep relationships with key internal and external stakeholders, and work closely with/ and earn the respect and trust of other teams
- Integrity: Possesses unquestionable integrity and is intellectually curious; is known as an honest, trustworthy, ethical, and straightforward individual, capable of presenting the unvarnished truth in an appropriate and helpful manner
- Straumann Group prides itself on emp