Risk Manager, Recalls, Global Product and Food

hace 5 meses


Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

Bachelor’s Degree
- 5+ years' program management, risk management, or legal experience
- Experience using oral and written communication to propose complex solutions and explanations
- Experience defining and delivering business requirements
- Experience managing multiple projects and work streams
- Experience working with and presenting to business leadership
- Demonstrated ability to deal with ambiguity and manage multiple priorities

Come build the future with us
At Amazon we expect no more and no less from you. Ever since Amazon opened its virtual doors, our aim has been to become the most customer-centric company in the world. How? By having people like you who make sure that our customers can find everything that they are looking for online - at great value and convenience. Immerse yourself in an environment that is fast-paced, growing and continuously innovating to offer great opportunities for our customers and for you

This is an exciting opportunity to work in a highly visible space and be part of a vibrant and fast-growing company

Key job responsibilities
- Maintain up-to-date knowledge and solid understanding of the recalls process and the NA regulatory landscape as it pertains to product safety.
- Continuously identify industry best practices and contribute to the improvement of the Recalls program
- Plan and conduct periodic business reviews with leadership team
- Embrace the use of data analytics to increase value and reduce costs to serve
- Manage several projects simultaneously with precision and accuracy.
- Develop key metrics and performance indicators to to track progress against business objectives and measure results
- Work with cross functional teams - operations, business, finance, data and tech teams to continuously improve the program

This role is based in Costa Rica and will support the NA Recalls program.

About the team
Our vision is to enable our Selling Partners to offer earth’s broadest selection of safe and compliant products to our customers. We achieve our objectives by: (1) ensuring we offer only safe and compliant products in our stores, (2) quickly mitigating and remediating risks if we learn of unsafe products, (3) providing our Selling Partners a positive and low-friction experience in meeting their compliance obligations, (4) improving our external stakeholder’s perception of our ability to offer safe products, and (5) fostering a culture of operational excellence to improve decision speed and accuracy while reducing cost to serve customers and Selling Partners.

Heredia, H, CRI
- Bachelor’s Degree in business, finance, engineering, operations, logistics, supply chain, regulatory, risk management or related field
- JD, MBA, MS or MA (Logistics, Supply Chain, Engineering, Retail, Manufacturing, Law, Public Policy, or Equivalent)
- 7+ years experience in program management, risk management, or legal experience
- Prior knowledge of the US regulatory landscape pertaining to recalls and product safety standards
- Demonstrated ability to define, plan, deliver and measure programs with a growing scope or complexity



  • Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Bachelor’s Degree - 5+ years' program management, risk management, or legal experience - Experience using oral and written communication to propose complex solutions and explanations - Experience defining and delivering business requirements - Experience managing multiple projects and work streams - Experience working with and presenting to business...


  • Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Bachelor’s Degree - 5+ years' program management, risk management, or legal experience - Experience using oral and written communication to propose complex solutions and explanations - Experience defining and delivering business requirements - Experience managing multiple projects and work streams - Experience working with and presenting to business...

  • Senior, Product Risk

    hace 2 días


    Heredia, Costa Rica Boston Scientific A tiempo completo

    Additional Locations:  N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your...


  • Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. The Moody’s Enterprise Risk Management (ERM) team is dedicated to establishing and maintaining a firm-wide risk management culture and framework embedded within the business to support the timely identification, management and reporting of key...

  • Jr. Product Manager

    hace 3 semanas


    Heredia, Costa Rica Digital Risk, LLC. A tiempo completo

    Job DescriptionThis position is required to take on the New Product Introductions of PS Consumer Desktops in AMS, defining and reviewing support strategies and PM all NPI activities to ensure a flowless introduction across all support organizations, identifying cost reduction and customer satisfaction opportunities.Job Description:Applies developed subject...

  • Global Funds Transfer

    hace 5 meses


    Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: - Support the development and implementation of the firm-wide AML Global Fund Transfer Transparency Standard as well as the strategic AML Compliance Risk Management (ACRM) direction as well as maintain the AML compliance program for the businesses. - Lead efforts within AML, working with cross-LOB teams including Product, Operations...


  • Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: - Assesses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices. - Governance and oversight may include (not limited to) technology operational risk, risk for example. - Establishes and maintains a robust control environment and...


  • Heredia, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

    B.A. or B.S. in Information Technology/Systems, Accounting, Business, Finance or other Business-related field - 7+ years' experience with audits, including IT control assessments Amazon is seeking a Risk Manager with a strong IT audit background to join the Finance Operations Accounting and Analysis (FOAA) team. The top priority for this role is...


  • Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: - Independently assess’ risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices. - Governance and oversight may include (not limited to) technology operational risk, risk for example. - Resolves transactional level escalations coming...


  • Heredia, Costa Rica Moody's A tiempo completo

    Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles. Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. ...


  • Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Heredia, Costa Rica Hewlett Packard A tiempo completo

    Expert Global Lifecycle Manager (GLM) is an individual contributor role within HP Global Service Supply Chain (SSC) print platform lifecycle management organization. The SSC manages >95,000 support materials for HP print products, ships more than 9 million materials, and processes 650,000 whole unit repair events globally per year. MAJOR AREAS OF...


  • Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    8+ years of relevant strategic sourcing experience, including experience in an indirect procurement function at a multinational corporation with global contracts. - In-depth experience in best-in-class procurement practices (category management, bench-marking, should-cost models, RFX, reverse auction, contracting, etc.). - Education: BS/BA Degree in related...


  • Heredia, Costa Rica Citi A tiempo completo

    Are you looking for a career move that will put you at the heart of a leading financial institution? Then bring your skills in problem solving and communication to Citi’s Treasury Risk and Controls Team. By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing...


  • Heredia, Costa Rica Boston Scientific A tiempo completo

    Additional Locations: Costa Rica-Heredia  Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is...


  • Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **AVP-PSG Supplier Mgmt and Risk** **Team/Department Description**: The AVP-PSG Supplier Mgmt and Risk role is part of the Procurement and Sourcing Group (“PSG”) Operations and Analytics team and leads Responsible Sourcing (including Supplier...


  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Experian is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions.** Experian unlocks the power of data to create opportunities for consumers, businesses and society. At life’s big moments - from buying a...


  • Heredia, Costa Rica Hewlett Packard A tiempo completo

    Expert Global Lifecycle Manager (GLM) is an individual contributor role within HP Global Service Supply Chain (SSC) print platform lifecycle management organization. The SSC manages >95,000 support materials for HP print products, ships more than 9 million materials, and processes 650,000 whole unit repair events globally per year. MAJOR AREAS OF...

  • Senior Project Manager

    hace 5 meses


    Heredia, Costa Rica SGF Global A tiempo completo

    **Senior Project Manager - SAFe Scrum Master** **Heredia, Costa Rica** SGF Global is looking for a Senior Project Manager - SAFe Scrum Master, for IT enterprise in Heredia, Costa Rica. **Overview**: The scrum master's responsibilities include ensuring that development teams follow scrum framework values and agile practices, mentoring and motivating the...

  • Incident Manager

    hace 5 meses


    Heredia, Costa Rica SGF Global A tiempo completo

    **Incident Manager (Remote)** **Heredia, Costa Rica** SGF Global is looking for a Incident Manager, for IT enterprise in Heredia, Costa Rica. **Overview**: The Incident Manager establishes policies, processes, and systems for the implementation of a quality incident management process. **Requirements**: - Bachelor's Degree in Computer Science or related...