Customer Service Representative
hace 3 semanas
**We are still growing with new and exciting opportunities - Be a part of our team**
We have a new **Canada-based** client who is looking for **Customer service Agents for their Billing account **to add to our Team. **The first class started on March 18th.**
As a **Customer Service Billing Agent, **you will:
Interact with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately.
**Key Responsibilities**
Responsible for responding to inbound call inquiries and complaints related to billing such as:
- Answering questions about prices and bills.
- Service installation charge disputes.
- Account issues (e.g., product not billed, bill corrections, incorrect bill, update contact information).
- Payment inquiries (e.g., how to make payment, payment due date, how to sign up for pre-authorized payment);
- Enrolling Customers to online billing.
- Billing overall inquiries, including summary requests for historical data.
**Requirements**:
- Previous experience in Customer Service is preferred
- English Proficiency of CEFR B2 / 85% or better
- Successful completion of high school education is preferred
- Limited hybrid opportunities.
**Why work with us?**
- First month salary $900, after first month $950 USD, with the potential to earn up to $300 USD in monthly bonus
- Monday to Friday schedules - **Weekends off**:
- Performance Bonus
- Birthday day off (paid)
- Marriage Leave (3 days paid)
- Bereavement Leave (3 days paid)
- Free counseling sessions
- Free transportation
- Annual merit increase
- Asociacion solidarista
- Dental Benefit
- SmartFit Partnership
- Employee Discount Hub (Discounts in restaurant, hotels and flights)
- Free parking for all employees
- An amazing work culture where you can learn and grow
- Opportunities for internal growth within the company
**About us**
Bill Gosling Outsourcing provides a career opportunity in Customer Service, with various shifts and full-time hours in our state-of-the-art call center. We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.
**Where are we located?**
We are located in the beautiful Centro Corporativo El Cafetal in La Ribera de Belén, Heredia beside the Marriott Hotel.
**CHECK US OUT**
Pay: ₡900.00 - ₡950.00 per month
-
Customer Service Representative
hace 2 semanas
San Francisco, Costa Rica Cognizant Technology Solutions A tiempo completoWe are hiring Senior Customer Service Representatives to manage customer queries and complaints. **Customer Service Representative Responsibilities**: Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging...
-
Customer Service Representative
hace 16 horas
San José, San José, Costa Rica Infina Health A tiempo completoAt Infina Health, we are seeking highly skilled Customer Service Representatives to join our team. As a Dispatcher & Phone Operator, you will play a vital role in managing all aspects of our operations.Key Responsibilities:Receive and respond to emergency and non-emergency calls in a timely and professional mannerAddress customer complaints and concerns by...
-
Customer Service Representative
hace 2 días
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoRole Overview:We are seeking a skilled Customer Service Representative to join our team in Heredia, Costa Rica. This role is part of GBS Finance and will be responsible for handling calls from retailers and Trade Marketing Representatives.About the Role:Handle inbound calls and tickets from clients and Trade Marketing RepresentativesAssist retailers and...
-
Customer Service Representative
hace 2 días
San José, San José, Costa Rica Tek Experts A tiempo completoAt Tek Experts, we're on the lookout for a talented Customer Service Representative to join our Critical Situation Management & Escalation Team (CMET).This team is responsible for delivering world-class management of critical situations for premier enterprise customers. As a Customer Service Representative, you'll be at the forefront of coordinating and...
-
Customer Service Representative
hace 4 semanas
San José, San José, Costa Rica Clearsource A tiempo completoWhy ClearSource?ClearSource is passionate about our Core ValuesCustomer First – We share an intense passion for creating an exceptional customer experience.Personal Accountability – Commit to do the right thing and do it.Humble Courage – Be brave enough to seek, deliver, and accept feedback.Hungry – Do your best every day to make great things...
-
Customer Service Representative
hace 3 semanas
San José, Costa Rica Go2 A tiempo completoWe are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on the Customer Service Representative role. - Will do data entry tasks such as support ticketing and order fulfillment, etc **Requirements/Skills**: - Updated resume with employment dates (Months and Years) -...
-
Customer Service Representative
hace 2 semanas
San José, San José, Costa Rica Infotree Global Solutions A tiempo completoNos encontramos en búsqueda de un Customer Service Representative, para uno de nuestros clientes en la zona de Santa Ana, posición 100% presencial.**Requisitos**:- Bachillerato en Educación Media concluido.- Experiência previa de al menos 1 año en Call Center.- Inglés avanzado.Tipo de puesto: Tiempo completoSalario: ¢500,000.00 - ¢600,000.00 al...
-
Customer Service Representative
hace 4 semanas
San José, Costa Rica Emerson A tiempo completo**Duties and Responsibilities** Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, approve air order), and general product inquiry to ASCO Numatics and/or Aventics. Ensures information given to customers is timely and accurate. The...
-
Customer Service Representative
hace 4 semanas
San José, San José, Costa Rica Infotree Global A tiempo completoWe are hiringCustomer Service RepresentativeWhat do you need?- High School or **9th grade completed**:- At least **8 months of experience **in the call center industry- **Advanced English Level**:- Ability to **work on site **in Santa Ana- Schedule Tuesday to Saturday from 7**:00 am to 4:00 pm****Salary**: ¢500,000.00 - ¢600,000.00 per month**Education**:-...
-
Customer Service Representative
hace 4 semanas
San José, Costa Rica Independent Recruiter A tiempo completoWe are looking for hundreds of **customer service representatives**. “Evolving the BPO services and helping with our clients´ needs to a whole new level. Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile,...
-
Customer Service Representative
hace 4 semanas
San José, Costa Rica Sofvio A tiempo completoWe are looking for hundreds of **Customer service representatives.** “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil,...
-
Customer Service Representative
hace 3 semanas
San José, San José, Costa Rica Stt Group A tiempo completo**Descripción del puesto**:We are hiring a customer service representative to support law firms in the USA.As part of your duties you will receive inbound and outbound calls from clients, completingall paperwork and entering data requested,**Requisitos**:**Requirements**:1.High school diploma, general education degree, or equivalent.2.Ability to handle...
-
Customer Service Representative
hace 16 horas
San José, Costa Rica Sofvio A tiempo completoWe are looking for hundreds of **Customer service representatives.** “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil,...
-
Customer Service Representative
hace 5 días
San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completoJob Description:">We are seeking a highly skilled and motivated CUSTOMER SERVICE REPRESENTATIVE to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.">About the Role:">Provide timely and effective...
-
Customer Service Representative
hace 2 semanas
San José, Costa Rica Emerson A tiempo completo**Duties and Responsibilities** Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, changes, and general product inquiry to TESCOM AGI. Ensures information given to customers is timely and accurate. The representative is also expected...
-
Customer Service Representative
hace 6 días
San Francisco, Heredia, Costa Rica 3M A tiempo completo3M has a long-standing reputation as a company committed to innovation.We provide the freedom to explore and encourage curiosity and creativity.We gain new insight from diverse thinking, and take risks on new ideas.Here, you can apply your talent in bold ways that matter.Job Description:USAC Customer Service Representative, Costa RicaCollaborate with...
-
Customer Service Representative I
hace 2 semanas
San José, Costa Rica Object Technology Solution A tiempo completo**About us**: OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America,...
-
Customer Service Representative
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completo**Duties and Responsibilities**Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, changes, and general product inquiry to ASCO Numatics and Aventics.Ensures information given to customers is timely and accurate.The representative is...
-
Customer Service Representative
hace 16 horas
San José, San José, Costa Rica Marriott Worldwide A tiempo completoJob SummaryWe are seeking a Customer Service Representative to join our team at Marriott Worldwide. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our guests.Key Responsibilities:Respond to guest calls, requests, and concerns in a timely and professional manner.Operate the telephone...
-
Senior Customer Service Representative
hace 12 horas
San Francisco, Heredia, Costa Rica Marriott Worldwide A tiempo completoJob Summary">We are seeking an experienced Senior Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our guests, responding to their inquiries and resolving any issues that may arise.You will work closely with our operations team to ensure that all...