Kn Global Services Her

hace 6 meses


Heredia, Costa Rica Kuehne+Nagel A tiempo completo

If you wish to further develop your career with one of the most successful logistics organization, this is an excellent opportunity to join our team.
** Your Role**: The Air Logistics Area Business Partner drives process migration and monitor progress achievements. Also, acts as direct liaison between KN GS Operations teams and assigned Air Logistics Area/Country.
** Your Responsibilities**: + Own migration of Processes from the Business to KNGS, including planning and communication.

+ Drive the achievement relating to migration and business development targets to KNGS, including strategies to increase GS Usage.

+ Provide visibility of development by monitoring, analysis, and reporting (as required by Region) of Targets, Performance, volumes, migrations, etc.), including obstacles and potential solutions.

+ Work with KNGS Production Teams to address and resolve, or escalate, performance and/or Quality issues.

+ Continuously collaborate with KNGS stakeholders (Process, Training, systems, production teams) for task execution improvements and standardization potentials

+ Initiate exchanges regarding performance reviews and improvement initiatives with countries and KNGS.

+ Support Customer Countries with Process requirements collection and creation of the Working instructions for KNGS.

+ Align Global Systems and process requirements employed by KNGS with requesting countries before migration.

+ Provide complete information to successfully migrate Processes to KNGS.

+ Timely update all other communication and demand tools.

+ Confirm with GS Production Team(s) that all requirements and information have been received.

+ Exclusive use of GS Reporting and Monitor Tools for performance, quality and volume analysis and reporting.

+ Collaborate with other KN GS site ABP's to share knowledge and best practices, and to get information on services performed.

+ Confidential handling of statistics and Customer Country particulars.

+ The schedule we offer: Monday to Friday 7:45am to 4:45pm 100% on-site

**Your Skills and Experiences**:

- + Stakeholder management, communication and customer service skills are mandatory.
+ Must be able to engage with and get buy-in from stakeholders by.
+ Must have a high degree of organizational skills and be self-disciplined and motivated.
+ Ability to communicate on a professional level with customer countries and the KNGS Teams
+ Must be detailed in analyzing processes and disciplined in documenting such processes.
+ Advanced English Level - written and oral.
+ Preferred: Leadership experience, Air Logistics Industry knowledge, KN Processes, Systems, Operations, products, and Services knowledge, Project Management, US VISA.
+ Minimum: Two of the GS Roles, Effective communication.

**Good Reasons to Join**: We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.

**About Kuehne+Nagel***

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

CONTACT

July Valencia / Camila Fernández


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