First Line Manager

hace 2 semanas


San José, Costa Rica Sandoz A tiempo completo

1996 In this year Sandoz initiated the world’s first biosimilar development program. Over 20 years of experience in biosimilar development have equipped us with extensive knowledge and world-class expertise and capabilities in the development, manufacturing and commercialization of biosimilar medicines to the healthcare community and patients worldwide. This opportunity is waiting for you to contribute to Sandoz success story in the area of biosimilar toward the future, at the same time it becomes also the right step up in your career
- This role is responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for their part of the organization/specific product area. Develop an effective sales team through training and coaching or management of key commercial programs.
- Your responsibilities include, but are not limited to:
- Accountable for achieving own and team’s agreed sales, productivity and performance targets. Creates and executes business plans to drive this achievement and is responsible for brands’ strategic and tactical planning in line with company strategy and standards. Works independently to maintain existing clients and to develop new business opportunities.
- Manages and optimizes effective allocation of resources to deliver required business results. Manages area sales and expense budgets.
- Serves as a communication bridge from Senior Management to Sales Representatives / Product Specialists.
- Leads a high-performing team of Medical Representatives / Product Specialists; hires, trains and develops them as necessary; provides coaching and feedback to the team.
- Manages relationships with key accounts’ decision makers, key opinion leaders, patient associations; and other colleagues across business functions to achieve desired results.
- Masters product knowledge and disease area knowledge; and coach the team on the same. Gathers and is updated on required information regarding the market, key competitors’ market data, pricing intelligence, key accounts etc.
- Ensures Excellency in Customer Satisfaction and Customer Services. -Complete all reporting and administrative requirements in a timely and accurate manner.- Operates within Novartis compliance, policies and procedures; and creates a culture that ensures all reports, direct and indirect, do the same.

**Commitment to Diversity & Inclusion**:

- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

**Minimum requirements**
- Pharmacist Degree
- Proven experience in leadership roles in the pharmaceutical industry
- Generic product knowledge
- Intermediate English
- Action and results oriented
- Collaborative

Why Sandoz?
500 million patients were touched by Sandoz generic and biosimilar medicines in 2021 and while we’re proud of this, we know there is more we could do to continue to help pioneer access to medicines for people around the world.
How will we do this? We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying
Imagine what you could do here at Sandoz

**Division**
- SANDOZ

**Business Unit**
- Commercial OPS SIR SZ

**Country**
- Costa Rica

**Work Location**
- San José

**Company/Legal Entity**
- NOV PHA Logistics PAN

**Functional Area**
- Sales

**Job Type**
- Full Time

**Employment Type**
- Regular

**Shift Work**
- No

**Early Talent**
- No



  • San José, Costa Rica Boom Deals A tiempo completo

    Diseñadora Gráfica para redes sociales y venta en línea, es un plus community manager. Tipo de puesto: Tiempo completo Salario: ₡300,000.00 - ₡400,000.00 al mes Educación: - Bachillerato universitario trunco o en curso (Deseable) Experiência: - dos: 1 año (Obligatorio) Disponibilidad de turnos: - Turno diurno (Obligatorio) Fecha límite...

  • Risk Manager

    hace 4 semanas


    San José, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. The Risk Manager will be part of the Value and Risk Management team and will have second line of defense responsibility (1st line being operational managers who are responsible for implementing corrective actions to address process and control deficiencies; 2nd line helping to build and/ or monitor...

  • Retail Sales Manager

    hace 4 semanas


    San José, Costa Rica Manpower A tiempo completo

    **Job Description**: As an integral part to the sales team, the Retail Store Manager will use product knowledge to provide exceptional services to the customers as well as to build relationships with them. The goal is to create an unforgettable experience and take the necessary measures to satisfy the clients needs. Customer-first attitude and excellent...

  • Manager Operations

    hace 4 semanas


    San José, Costa Rica Midland Credit Management, Inc. A tiempo completo

    **About Us** We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by...


  • San José, Costa Rica TD SYNNEX A tiempo completo

    **Job Purpose**: The Manager of Customer Success leads the Customer Success teams and is responsible for the growth, development and success of our Customer Success Missions.MCS will connect with key decision makers and stakeholders and oversee all communications between the stakeholder and internal teams to ensure successful service delivery and mission...

  • Operations Manager

    hace 4 semanas


    San José, Costa Rica TransPerfect A tiempo completo

    TransPerfect Is More Than Just a Job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. The Operations Manager is responsible for the day to day live time management of the call center with multiple...

  • IT Project Manager

    hace 4 semanas


    San José, Costa Rica Midland Credit Management, Inc. A tiempo completo

    **About Us** We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by...

  • Project Manager

    hace 2 semanas


    San José, Costa Rica EXPERTLINK COSTA RICA A tiempo completo

    Estamos en la búsqueda de talento para la vacante de Project Manager para sumarse a nuestro equipo y desarrollar la estrategia correcta para nuestro cliente. Si te gustan los desafíos y te destacas por tu pasión por servir, esta es tu oportunidad. Este candidato se encargará de atraer, supervisar y guiar al equipo en la metodología de trabajo. Buscamos...


  • San José, Costa Rica International People Solutions A tiempo completo

    **Job description**: As an Account Manager, you will play a vital role in providing front-line support to select merchants while ensuring their compliance with regulations. You will also be responsible for monitoring chargeback statistics and working closely with various service providers to resolve merchant issues and escalate when necessary. This position...

  • Technical Account Manager

    hace 4 semanas


    San José, Costa Rica Zuora A tiempo completo

    **OUR VISION: THE WORLD. SUBSCRIBED.** Customers have changed. They're looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence. In the old world (let's call it the Product Economy) it was all about...


  • San José, Costa Rica TD SYNNEX A tiempo completo

    Position owner must stay current with vendor-specific portfolio in order to make appropriate recommendations to resellers on the configuration and design of system solutions along with product awareness in order to grow the sales of a funding vendor's product line. - Incumbent is seasoned and has the experience to handle complex customer issues with mínimal...

  • Regional HR Manager

    hace 3 días


    San José, Costa Rica Canonical - Jobs A tiempo completo

    **The role of HR Manager at Canonical**: Even though we are a small company with fewer than 1,000 colleagues, we work in more around 70 countries and require an HR function that thinks and acts globally. We're looking for three regional leads that will all report into our Global Head of People. You will lead the Americas, EMEA or APAC team of HR...


  • San José, Costa Rica Boston Consulting Group A tiempo completo

    WHAT YOU'LL DOThe Administrative Services Manager will be responsible for the day-to-day line management of a team of Administrative Assistants based in Nexus Costa Rica, who will provide support to Project Leaders (Consulting team).The ASM will report directly to the Administrative Services Senior Manager (ASSM). The goal of the administrative function is...


  • San José, Costa Rica TCS Expeditions A tiempo completo

    **Website and Conversion Senior Manager**: **About Us**: TCS World Travel is part of the Travelopia group, which is one of the world’s leading specialist travel groups providing customers with a diverse range of unique travel experiences. This includes adventure travel, safaris, private jet and polar expeditions, tailor-made luxury holidays, yacht and...

  • Program Manager

    hace 4 semanas


    San José, Costa Rica LRN Corporation A tiempo completo

    **About LRN** Do you want to use your Program Management expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world’s...


  • San José, Costa Rica Smartsheet A tiempo completo

    As Customer Success Renewal Manager , you will support the Customer Success Organization in driving a portfolio of customer renewals. The ideal Renewal Manager is an experienced professional with a full understanding of the SaaS contracting space. You will resolve a range of issues in creative ways while mitigating risk and providing a world-class renewal...


  • San José, Costa Rica Boston Consulting Group A tiempo completo

    **WHAT YOU'LL DO**: The Administrative Services Manager will be responsible for the day-to-day line management of a team of Administrative Assistants based in Nexus Costa Rica, who will provide support to Project Leaders (Consulting team). The ASM will report directly to the Administrative Services Senior Manager (ASSM). The goal of the administrative...


  • San José, Costa Rica Palo Alto Networks A tiempo completo

    Company Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...

  • Inside Account Manager

    hace 2 días


    San José, Costa Rica TD SYNNEX A tiempo completo

    Job Description• Position owner must stay current with vendor-specific portfolio in order to make appropriate recommendations to resellers on the configuration and design of system solutions along with product awareness in order to grow the sales of a funding vendor's product line.• Incumbent is seasoned and has the experience to handle complex customer...


  • San José, Costa Rica Chainalysis A tiempo completo

    Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where...