Mapp Analyst

hace 5 días

San José, Costa Rica Pfizer A tiempo completo

**Job Description**:

- Why Patients Need You- Your contribution will allow LATAM markets to keep working on medical, scientific, and philanthropic initiatives to bring breakthroughs that change patient's lives.- What You Will Achieve- Your work will help Pfizer complying with applicable anti-bribery and anti-corruption laws and address bribery and corruption risks in our interactions with healthcare professionals, medical associations, and other business parties, contributing to our culture of ethics and integrity.- How You Will Achieve It- Reviewing MAPP Navigator transactions ensuring compliance with MAPP policy as well and Country Annexes, Country Profiles and other policies related in a 5 days’ time frame.
- Ensure all information is properly documented in MAPP Navigator, Ariba, Aravo, Reltio and any other system needed according to the stablished process.
- Keeping a professional and respectful communication with colleagues from different hierarchies (GBS colleagues, Initiators, Product Leads, Category Leads, Medical Directors, Compliance Leads, Legal Department, Finance and Country Managers).
- Proactively following up on invitation letters, contracts, and funding confirmation letters with colleague markets to ensure completion 10 days before event date.
- Creating payments, monitor progress, handle unexpected situations, and register payments on MAPP Navigator (payments are created for healthcare professionals, medical associations and other third parties) in a 20 days’ time frame.
- Reconciling transactions ensuring all documentation required is properly registered on MAPP Navigator in a 10- or 30-days SLA (depending on logistics support involved).
- Supporting market colleagues on process, policy and system inquires as well as user access request.
- Supporting market colleagues on system issues troubleshooting transactions, creating tickets, and following up with BTAMS team (our technical team).
- Creating creative training material for new users as well as to refresh processes and key concepts among experienced users.
- Completing upcoming events, payments, and reconciliation status reports.
- Participating on team activities to keep the JOY and celebrate our EXCELLENCE and COURAGE.
- Qualifications- Must-Have- Detail oriented
- Compliance oriented
- Able to learn and adapt fast
- Excellent customer service skills
- Bachelor's Degree (or equivalent experience)
- Strong communication and interpersonal skills
- Good handling of Outlook, Excel, and Power Point
- Fluent in Spanish and English
- Fluent in French
- Ability to work on own initiative with limited oversight
- Ability to work under pressure handling several activities at once
- Able to work on an ambiguity and fast paced change environment
- Good organizational skills to coordinate and manage multiple priorities
- High level of self-motivation, energy, and flexibility with a “can do” attitude
- Nice-to-Have- Understanding of MAPP/FCPA terms
- Understanding of compliance controls
- Knowledge on Ariba (to create EPAYS)
- Knowledge on MDGS (to read vendor master data)
- Knowledge on SAP (to investigate failed payments)

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Finance & Accounting

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