Engineer

hace 4 semanas

San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo
Company Description

At ServiceNow, our technology enables global productivity, driven by a dynamic team. We prioritize speed and innovation to serve our customers and communities uniquely. When you join ServiceNow, you become part of a team of visionaries with a passion for creativity. We empower you to bring your best self to work and showcase your talents, fostering a supportive environment. Together, we aspire to achieve big dreams and turn them into reality, with you at the forefront.

With a vast customer base and a strong presence among the Fortune 500, we take pride in being recognized as one of the top companies to work for and admire.

Job Description

Team

The ServiceNow Platform Administration team comprises skilled and enthusiastic individuals within our Digital Technology Operations unit. Collaborating closely with developers, product owners, internal users, and stakeholders, the team ensures the optimal functioning of critical ServiceNow platforms.

Role

We are looking for an engineer to handle platform administration tasks. This role focuses on providing internal support, training, issue resolution, and maintaining service standards while fostering collaboration and continuous improvement. Responsibilities include upgrades, deployments, security enhancements, and governance of sub-production environments.

What You Will Do:

  • Oversee the lifecycle of production/sub-production environments, including configurations, integrations, and admin tasks.
  • Analyze incidents, troubleshoot application and system issues promptly and accurately.
  • Assist in resolving integration and user management issues by examining logs.
  • Create monitoring procedures and automation scripts for operational efficiency.
  • Collaborate with engineering and support teams for issue resolution and planned activities.
  • Maintain system documentation and share best practices for operational improvements.
  • Participate in on-call duties and weekend activities as necessary.
Qualifications

Requirements:

  • Minimum of a Bachelor's degree in computer science or related field with 3+ years of IT industry experience.
  • Excellent communication skills to engage with technical and non-technical stakeholders.
  • Strong analytical and problem-solving abilities.
  • Ability to multitask and prioritize in a fast-paced environment.
  • In-depth knowledge of technology platforms, especially web applications/SaaS.
  • Previous experience in ServiceNow platform administration is a plus.
  • Proficiency in JavaScript, Web services, SOAP, Java, SQL, and LINUX.
  • Experience with application logs, preferably using Splunk.
  • Familiarity with ITIL framework or working in an ITIL environment.
Additional Information

ServiceNow is an equal opportunity employer, valuing diversity and inclusivity in the workplace.

We believe in trust and flexibility in our distributed work environment. Learn more about our work personas and how we operate.

If you need accommodations during the application process, please reach out to us for assistance.

ServiceNow complies with export control regulations for certain roles, requiring government approval as needed.

Be cautious of fraudulent job postings. Details on how to identify scams and protect yourself can be found here.

ServiceNow's partnership with Fortune Media IP Limited does not constitute an endorsement of products or services.

  • Servicenow Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica SGF Global A tiempo completo

    ServiceNow Engineer (Remote)Heredia, Costa RicaSGF Global is looking for a ServiceNow Engineer, for IT enterprise in Heredia, Costa Rica.Overview:The ServiceNow Engineer work assignments are often straightforward and of moderate complexity.Requirements: Bachelor's Degree in Computer Science or related field Must be passionate about contributing to an...

  • Systems Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica TradeStation A tiempo completo

    #WeAreTradeStationWho We Are:TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge. At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for innovation.What...

  • Infrastructure Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica GFT Technologies SE A tiempo completo

    Infrastructure Engineer: Apr 1, 2023 Location: Heredia, CR, Working place: Remote GFT Technologies SEInfrastructure EngineerJob Description:Responsibilities: Troubleshoot, configure, monitor, and maintain existing infrastructure components while implementing and upgrading the production plant Build projects that will directly impact businesses Build secure...

  • Data Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica SGF Global A tiempo completo

    Data Engineer (Hybrid)Heredia, Costa RicaSGF Global is looking for a Data Engineer, for IT enterprise in Heredia, Costa Rica.Requirements: Bachelor's degree (or equivalent) in computer science, information technology, engineering, or related discipline Three or more years of experience with Hadoop, AWS, and data visualization/exploration tools Familiarity...

  • DevOps Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica AlignTech A tiempo completo

    Join a team that is changing millions of lives. Transforming smiles, changing lives_At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost...

  • DevOps Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Firmex A tiempo completo

    As our DevOps Engineer you will:Help build deployment pipelines with technologies like AWS SAM and CodeDeploy that enable teams to take their changes to production in a safe and reliable manner. Be the proactive voice of automation on your team by looking for opportunities to script manual actions.Perform production deployments and manage releases so your...

  • Intern- (R&d Engineer)

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Intern- (R&D Engineer)**: Remote Eligible:Onsite Location(s): Heredia, H, CRAdditional Locations: N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of...

  • Mid QA Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica GFT Technologies SE A tiempo completo

    Mid QA Engineer: Date: Mar 1, 2023 Location: Heredia, CR, Working place: Remote Company: GFT Technologies SEMid QA EngineerJob Description:Is highly talented and enthusiastic Quality Assurance Engineer, who is passionate about technology, software development, and quality, both for the product and the process.Responsibilities: Interact with the team and...

  • Compliance Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica First Factory, Inc. A tiempo completo

    First Factory is looking for a Compliance Engineer to join our team.A Compliance Engineer plays a critical role in ensuring that an organization operates in accordance with relevant laws, regulations, industry standards, and internal policies. This position involves assessing, implementing, and monitoring processes to maintain compliance and minimize risk...

  • Software Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica TradeStation A tiempo completo

    #WeAreTradeStationWho We Are:TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge. At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for innovation.What...

  • Automation Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica SGF Global A tiempo completo

    Automation Engineer (Remote)Heredia, Costa RicaSGF Global is looking for a Automation Engineer, for IT enterprise in Heredia, Costa Rica.Overview:Requirements: Bachelor's Degree in Computer Science or related field 5+ years of technical experience with 23 years of Automation, regression and manual software testing experience 35 years of Experience with Azure...

  • Engineer Ii, Supplier Quality

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    Engineer II, Supplier Quality: Remote Eligible: Hybrid Onsite Location(s): Heredia, H, CRAdditional Location(s): N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees,...

  • Engineer Ii, Electrical

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    Engineer II, Electrical: Remote Eligible: Onsite Onsite Location(s): Heredia, H, CRAdditional Locations: N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some...

  • Engineer Ii, Supplier

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    Engineer II, Supplier: Remote Eligible: Hybrid Onsite Location(s): Heredia, CRAdditional Locations: N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of...

  • Senior Data Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completo

    Show the world what you can do.We are looking for a Data Engineer for our team. The Data Engineer facilitates the flow of massive quantities of raw files from various disparate locations into well-harmonized tables. Much is made of the potential to use data to solve the world's problems - the data engineer knows that this "data" is useless unless it can be...

  • Aws DevOps Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Global Services Business A tiempo completo

    We are looking for a AWS DevOps Engineer Mandatory: Fluent-Advanced English AWS - Strong Knowledge and hands-on experience in infrastructure level. Terraform, Python, Bash, PowerShellRequisitos:BeneficiosWe offer: Job stability and growth,, On site Law Benefits location: Centro Ejecutivo de Negocios Eurocenter Torre I, Piso 8Vo, Heredia, San José

  • Software Engineer Ii

    hace 2 semanas

    San Francisco, Heredia, Costa Rica SGF Global A tiempo completo

    Job Name: Software Engineer II (ITEKJP Job Type: ContractCountry: Costa RicaCity: HerediaState: FLLanguages: Spanish (Advanced 80%100%) English (Intermediate 50%80%) Apply

  • Intern - (EHS Engineer for Heredia Onsite)

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    Work mode:Onsite Location(s):Heredia, H, CRAdditional Locations: Costa Rica-HerediaDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and highperforming employees, tackling some of the most important...

  • Quality Engineer Iii

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    Job Title: Quality Engineer (Process, Systems and Supplier)Department: Quality AssuranceDocument Purpose: this document serves as guidance to establish the professional classification in the quality engineering area, defining specific and general activities that require revision on each position to establish the correct scope and responsibility.Main Purpose...

  • NOC Frontline Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Fujitsu A tiempo completo

    Job DescriptionFujitsu Service Operations & Maintenance is seeking a Network Operations Center (NOC) frontline engineer with experience in multivendor network management solutions. The selected candidate must have knowledge of monitoring and isolating faults and notifying the customers of events and tickets. This includes both responding to automated events...