Associate Customer Support

Provides telephone and e-mail support to customers in resolving simple shipping, credit, returns issues and entry level product support.Follows procedures and guidelines to provide service to customers in a timely manner.Essential Duties & Responsibilities RequiredProvides the highest level of customer service at all times to internal and external customers...

GradeGS6Staff Member / Affiliate TypeGeneral ServiceReasonTemporary > Temporary Assignment/ AppointmentHardship LevelA (least hardship)Family TypeFamilyResidential location (if applicable)Target Start DateTarget End DateJob Posting End DateApril 18, 2024Standard Job DescriptionField Associate Organizational Setting and Work Relationships The Field Associate...

Position owns the daily contact with specific, identified accounts. Incumbents work proactively to drive revenues/margins to ensure organizational profitability through developing and executing strategic client specific solutions.Incumbent is seasoned and has the experience to handle complex customer issues with minimal supervision.Leverages TD executives...

Provide support in the development and maintenance of global master data governance processes.Collaborate with cross-functional teams on ERP system rollouts and improvements.Assist in implementing data management processes for specific master data categories.Responsible for the administration of Blackline software in the Financial Close process upon S4...

WHAT YOU'LL DOWe are looking for a Finance Specialist to join a quickly growing, high visibility initiative within our Shared Services team at our BCG Nexus (NXC) office. The Finance Specialist will work closely with multiple teams and business partners throughout North America to support the financial management of client and case team portfolios.In this...

Overview: Position owns the daily contact with specific, identified accounts. Incumbents work proactively to drive revenues/margins to ensure organizational profitability through developing and executing strategic client specific solutions. Incumbent is seasoned and has the experience to handle complex customer issues with minimal supervision. Leverages TD...

WHAT YOU'LL DOTalent Acquisition Assistants are members of the North America Talent Acquisition Operations team based in Costa Rica are responsible for providing systems and administrative support for the offices and region. Talent Acquisition Assistants provide support to recruiting teams to ensure a successful recruiting experience. This position requires...

WHAT YOU'LL DOTalent Acquisition Assistants are members of the North America Talent Acquisition Operations team based in Costa Rica are responsible for providing systems and administrative support for the offices and region. Talent Acquisition Assistants provide support to recruiting teams to ensure a successful recruiting experience. This position requires...

WHAT YOU'LL DOWe are looking for a driven Administrative Assistant who can work with limited direction to provide administrative support and act as a thought partner to Principals in their work with clients and internal functions. Although you will need to be a master of tasks, we need thinkers and expect you to go beyond transactional support. The role and...

Job Number Job Category Sales & MarketingLocation Residence Inn San Jose Escazu, Ave. Escazu Complex Prospero Fernandez Hwy, San Jose, Costa Rica, Costa Rica VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYContact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as...

Job Purpose:Are you passionate about sales and dedicated to providing exceptional service to clients? TD SYNNEX welcomes you to join us as an Inside Account Representative. In this role, you'll focus on specific client accounts, driving revenue growth and contributing to organizational profitability. If you're a seasoned professional with a knack for...

Job Number Job Category AdministrativeLocation Residence Inn San Jose Escazu, Ave. Escazu Complex Prospero Fernandez Hwy, San Jose, Costa Rica, Costa Rica VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYEnter and retrieve information contained in computer databases using a keyboard, mouse, or...

The Systems Engineer stays current with vendor-specific technical certifications in order to make appropriate recommendations to resellers on the configuration and design of system solutions. Promotes product awareness, provides pre-sales technical support including phone support, system diagrams, proposals, and training in order to grow the sales of a...

Job Number Job Category ReservationsLocation Residence Inn San Jose Escazu, Ave. Escazu Complex Prospero Fernandez Hwy, San Jose, Costa Rica, Costa Rica VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail....

Job Purpose:Are you an effective salesperson who enjoys daily interactions with an established client base? TD SYNNEX is looking for an Inside Account Representative who can deliver results and provide exceptional customer service to our partners. In the Inside Account Representative role, you work with specific, identified accounts. Position owns the daily...

Job Purpose:Are you an effective salesperson who enjoys daily interactions with an established client base? TD SYNNEX is looking for an Inside Account Representative who can deliver results and provide exceptional customer service to our partners. In the Inside Account Representative role, you work with specific, identified accounts. Position owns the daily...

WHAT YOU'LL DOThe ideal candidate will be responsible for developing custom software solutions within the Legal Product Portfolio and supporting ongoing operational product activities. The candidate will be working in an Agile squad environment and will be a hands-on contributor to all aspects of the product delivery cycle. As a key technical resource, the...

SHIFT REQUIREMENTS: Sunday-Thursday/Tuesday-Saturday or weekend schedules including graveyard shifts available and will be offered based on business needs.Work Location: Currently, our facilities are located in San Jose, Calle Blancos, as well as positions 100% from home depending on business needs. •Important Note: Shifts cannot be changed after...

Language: Fluent in Spanish language and English - Being able to escalate systemic and process defects identified. - Strong prioritization and time management skills, with a high degree of flexibility. - Demonstrate appropriate sense of urgency and adaptability in response to changing business needs. - Excellent performance record, particularly with regard...

**Customer Service Associate** - **This is a full-time, remote job, work from home, from anywhere!**_ Customer Service Associates are the first human touchpoint for our customers, and you must be pleasant, a good listener, and even-tempered. We expect every call to be answered on the first ring to support our industry-leading service experience. Phones are...

**_ Responsibilities: _** - Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end-user to the proper resources. - Monitor the service event through completion for compliance. - Manage the service requests of customers through different access channels. - Reviews customer feedback related to customer...

Smartsheet is looking for a Customer Success Associate to manage a set of assigned accounts to help promote a high level of customer satisfaction, successful product use, and customer retention. You will be the primary contact for important customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted...

**About the Role**: To further accelerate, Appvance is seeking an experienced Customer Support Engineer to join our Customer Success Team. You will be responsible for day-to-day technical interactions with our most high-visibility clients and partners. A major function of this role is collaborating with Development and Services teams to ensure delivery of...

Job Description:Essential Job Functions: • Execute business process transactions, ensuring accuracy and adherence to established procedures. • Collaborate with senior analysts, managers, and other team members. • Assist in process improvement projects and data analysis. • Support the team in identifying process bottlenecks and maintaining...

Is a member of a client sourcing service delivery team, responsible for drafting, negotiating, and executing third-party supplier agreements, according client’s corporate policies and business unit procedures. Contract Associate will thoroughly diagnose client business needs, collaborate with client legal counsel, and work with third-party suppliers to...

At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving...

**Overview**:As an agent, you will act as a liaison, provide product/services information, and answer questions via phone calls related to general inquiries about our internet service, and basic technical support. **Competencies**:Identify and define problems, Active Listening, and Empathy **Responsibilities** - Provide accurate, valid, and complete...

**Overview**:As an agent, you will act as a liaison, provide product/services information, and answer questions via phone calls related to general inquiries about our internet service, and basic technical support. **Competencies**:Identify and define problems, Active Listening, and Empathy **Responsibilities** - Provide accurate, valid, and complete...

Employee Lifecycle Management Associate Specialist Position summary The Employee Lifecycle Management team focuses on HR lifecycle support and provides customer service and advisory support to managers, employees, HR and business partners on global HR systems and processes and ensuring end-to-end process completion in line with customer focused principles to...

HR experience or 1+ years of Amazon experience - Exceptional communication. Fluent verbal and written English and French language skills - MS Office experience and ability to use MS Excel for reporting purposes Job summary As a member of Amazon’s Screening Services Operations team, the Background Checks Associate will support the business through the...

Contract Associate Manager **BCforward is currently seeking a highly motivated Contract Associate Manager Job for an opportunity in San Jose, CA 95113 (and it can be done remotely)!** **Position Title**:Contract Associate Manager **Location**: San Jose, CA 95113 (Remote) **Anticipated Start Date**: April 11, 2024 **Expected Duration**: 12+ months (with...

Hi! Concentrix Costa Rica is looking for trilingual customer service representatives **Requirements**: - High school diploma - 85% (B2) french level - 85% (B2) english level - Schedule flexibility - Tech support experience or knowledge is desired Tipo de puesto: Tiempo completo, Permanente Salario: ₡600,000.00 - ₡650,000.00 al mes Fecha límite para...

**Trade your job for a career at ClearSource!** Have you always had a knack for taking things apart and putting them back together? Do you like the idea of helping people with their technical questions? Think of yourself as the key to helping people achieve their ultimate grilling experience. We at ClearSource, strive to find employees who put the customer...

The Physical Stores Support Team executes SOPs to aid Corporate teams with product selection & onboarding, merchandising, marketing, inventory and pricing functions for Amazon branded brick and mortar stores.Our stores have innovative concepts (including Amazon Go). You'll be part of a team working to operate, scale, and invent to support business success...

**Overview**: The technical support engineer is responsible for OEM equipment repair, this includes 24x7 technical support of client enterprise server and network infrastructure. This position includes consulting with onsite technicians and customers to solve complex issues and restore service availability, this includes optimizing system performance and...

Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What’s yours? Invest...

Company Description - _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...