Order Administrator Field Service

hace 2 semanas


San José, San José, Costa Rica Emerson A tiempo completo

Duties and Responsibilities

  • Review Booking documentation (PO, Quote, GP analysis, Service form)
  • Ensure order booking considering applicable approvals
  • Information extraction (running reports) from Oracle
  • Request of Invoice in Advance
  • Order administration (Purchases FD/SO-PO Date management, logistics coordination)
  • Stretch collaboration with service coordinator, credit, billing, finance, logistics,
  • Deeply understanding of order management including key interactions with operational areas
  • Ensure whole process SLA accomplishment though an appropriate follow up of every stage of orders life Cost controlling of daily transaction and related reporting (Cost Controlling Report LAM)
  • Followup of orders until the end of their execution/system closure

Interactions
Multi Business Americas and other world areas including Executive Management, Internal and external Customers.

Qualifications

  • Bachelor's degree in Business Administration, Finance, Economics, Engineering, or any related field from an accredited institution
  • Experience working with complex data and management activities (2 years)
  • Ability to interact and communicate effectively, orally & in writing, with all levels of Management
  • Passion for operational excellence with a commitment to delighting customer
  • Excellent computer skills, especially Microsoft Word, Power Point and Excel. (Access and SharePoint will be a plus).
  • Must have excellent people skills due to interfacing with all levels of associates
  • Experience with Oracle Business System, or similar
  • English B2


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