Enrollment & Logistics Intern

ENROLLMENT & LOGISTICS INTERN

Fall 2023
Founded in 1994, Outward Bound Costa Rica offers a range of experiential
education programs to high school, college students and adults that promise
challenging physical activities across Costa Rica and Panama with a focus on
personal development, leadership, and cultural immersion.

Our Communications Office is a collaborative team of three full-time staff
members responsible for enrollment, marketing and customer service tasks
organization-wide. Our team works to increase course participation across all
target audiences and ensure excellent customer service—from prospective
students, to families of students currently on course, to alumni and partners.

This position requires relocating to Costa Rica andmoving into provided

housing on the Outward Bound Costa Rica rainforest base for the

contract period.
To intern at Outward Bound Costa Rica, you don't have to be an expert in
outdoor adventure or Costa Rica—in fact, we love people who are curious and
eager to learn and we are happy to help you grow. But, we do look for driven
and organized individuals who are not afraid to jump right in.

ROLE OF ENROLLMENT & LOGISTICS INTERN
During the months of June to August, we welcome approximately 20-30
students to and from Costa Rica to participate in our gap year and semester
courses. As Enrollment & Logistics Intern, you'll be assisting our office team
Monday to Friday with research, outreach efforts, and reviewing/processing
enrollments and inquiries, as well as other administration duties.

You'll be supporting the entire organization and report to our Enrollment &
Logistics Manager and Director of Marketing & Communications.

At our rainforest base located in Costa Rica, your responsibilities will include

but are not limited to:

• Participate in outreach efforts to newmarket segments: assist in

research new potential leads/markets:
create new outreach contact lists
and keep the existing ones up-to-date.

• Organize, print and archive enrollments, paperwork and student forms

for incoming courses.

• Issue evaluations at the end of each course and prepare accurate reports

from course evaluation data.

• Assist with any other logístical and administrative duties as needed at

our rainforest base.

REQUIREMENTS

• English writing and proofreading skills
• Excellent time management, organizational skills and attention to detail
• Proven customer service and/or administrative skills
• Conversational Spanish skills
• Proficient in Microsoft Excel
• Experience with Salesforce (preferred)
• Strong reporting skills
• Demonstrated interest in outdoor education and/or study abroad

programs

• An adaptable and positive attitude
• Cultural sensitivity
• Willingness and ability to live and work in rustic accommodations with

a small group of people

COMPENSATION PACKAGE

• A monthly stipend of $450 USD
• Room and shared kitchen on our main base (located east of San Jose in

San Ramon de Tres Rios) -all utilities included (water, electricity,
wireless internet, laundry facility)

• Travelers insurance for the duration of the contract period
• Access to approved Outward Bound Costa Rica course activities &

- equipment for personal use

• Use of Manuel Antonio beach base when not working & when approved

by the Program Director

NOTE:
Airfare to and from Costa Rica is not included.

DURATION OF CONTRACT
We are open to individuals who can start in late August and are available until
the end of December 2023. Start and end dates may be negotiated to fit
interns schedules. If the position is a strong fit, we are open to extending the
internship through Spring 2024. Actual dates of arrival and departure will be
agreed upon at contract signing.

HOWTO APPLY
Submit cover letter and resume to Ella Blackman, Enrollment & Logistics
availability, both for interviews and ultimate start date, as well as how
you heard about this job opportunity.

No phone calls please.

DEADLINE TO SUBMIT
Applications are due as soon as possible for immediate review.

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