Genesys Purecloud Developer

hace 3 semanas

San Francisco, Heredia, Costa Rica SGF Global A tiempo completo

Genesys PureCloud Developer (Remote)

Heredia, Costa Rica
SGF Global is looking for a Genesys PureCloud Developer, for IT enterprise in Heredia, Costa Rica.

Requirements:

  • Bachelor's degree in Computer Science, Electrical/Electronic Engineering, Information Technology, or another related field or Equivalent
  • 48 years of experience.
  • Genesys Cloud Architect Development experience in IVR and routing
  • Integration with external Services
  • Troubleshooting environment/ API /JSONs


 English C
  • Full time (8h)

Duties and Tasks:

  • Ensure necessary technical help, develop, and support for Genesys Pure cloud implementation.
  • Expected to liaise with Business users, call center groups for Pure cloud implementation and support.
  • Participate in business stake holder meetings, orientation, and ongoing training of new IT staff.
  • Coordinate activities with other technical and functional areas as required
  • Support other team members, removing technical roadblocks, and suggest new technical solutions

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