Research Manager

hace 3 semanas

San Francisco, Heredia, Costa Rica Moody's A tiempo completo
Serve as the first point of contact for content development and delivery formats. Work with the Leadership Team and key partners across the organization to implement communications and change management strategy.

  • Write targeted communications including executive messages, strategic business updates, innovation success stories, peoplerelated communications, organization announcements, as well as other timely messages.
  • Track and maintain the communications and change management pipeline / calendar to ensure that messages are sequenced appropriately and that key audiences are reached; advise managers on sequencing communications and messaging.
  • Design, develop and implement standards for communications.
  • Craft and maintain intranet sites to ensure that content is organized in a way that improves readership and viewership; draw on capabilities within the group to present engaging content.
  • Develop ways to measure the efficiency of our communications and change management efforts and suggest improvements, where applicable.
  • Prioritize and implement key employee and senior leadership meetings, including team briefs, management meetings and workshops. Your role
  • Written and verbal English proficiency.
  • At least 5 years of communications experience, including handson writing, editing, presentation building, visual content development, and project management.
  • BA/BS in Communications, Marketing, Journalism, or related degree.
  • Demonstrated success developing executivelevel messages, providing communications counsel to managers across levels, and implementing strong communications and change management strategies.
  • Excellent writing skills with a strong ability to take sophisticated concepts and deliver them into simple/digestible communications
  • Prioritized selfstarter, project manager and multitasker with a validated ability to supervise and lead multiple priorities and urgent deadlines.
  • A creative and ambitious problem solver.
  • Outstanding judgment and interpersonal skills, including partnering effectively with managers, peers, and other functional groups across the company.
  • High level of independence, energy, and integrity, demonstrates respect for a diversity of opinions and styles, and takes accountability and accepts responsibility.
  • A great teammate who regularly seeks to learn from key partners and share standard methodologies. Willingness to offer and ask for help as needed.
  • Experience working in an organization with a global span and agile environment.
  • Experience with Intranet design, other design software, content development, teamwork, and measurement tools
  • Proven customer focus with experience on largescale change and communications programs
  • Shown ability to influence others and move toward a common vision or goal.
  • Certified Change Management Professional (CCMP), Industrial/Organizational Psychology degree or equivalent desired.


As part of the Moody's Investors Service Research group, you will support the transformation through content, change management, and communications.

You will work with the Research Leadership Team to develop messages and formats to support to overall communications and change management strategy.


The Research Manager is a talented practitioner passionate about reinforcing our culture and keeping employees advised and engaged with the firm's priorities and strategic vision.

You will support VP-Strategy and Performance to complete the communication strategy. You will develop key messages and explore delivery formats or channels that best resonate with the audience. You will be working closely with the MIS Research Leadership Team as well as key partners across the organization.

Moody's is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

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