O2c Accountant

hace 2 semanas

San José, San José, Costa Rica STT Group A tiempo completo

Descripción del puesto:

Accountant, O2C Accountant

Position:
This position will report to the O2C Process Delivery Supervisor and be a member of O2C teams
focused on Cash Application, Client Credit Management, Dispute Management and Collections.

Key responsibilities include:

  • Support migration of O2C processes from countries throughout the Americas to San Jose,
Costa Rica and prepare O2C related process documentation (process maps and work
instructions)

  • Perform cash collection processing (sending reminders, communication via sales channel,
direct interaction with customers and sales)

  • Execute dunning process
  • Prepare customer aging analysis
  • Research and resolve of customer dispute cases
  • Review clients credit risk and limit status and work with internal stakeholders to
recommend changes to limits, including actions to block clients credit

  • Prepare Bad debt reserve calculation per corporate policy
  • Manage blocked sales orders and deliveries
  • Post incoming payments on customer account
  • Maintain customer accounts and reconciliation to identify unresolved/unpaid open items;
  • Handle and resolve escalated AR, credit issues, dispute management and ensure timely
resolution

  • Execute periodically O2C reporting or upon request KPI's measurements;
  • Develop a strong understanding of the business, including product, industry & client
knowledge

  • Contribute to continuous improvement initiatives within the O2C function, ensuring that
improvements are incorporated in the work routine.

  • Ensure robust compliance environment with applicable policies, procedures and processes

Requisitos:

Experience:

2+ years of experience in a financial shared service center supporting multiple countries /
business units.
Diversified Industrial Products/Manufacturing industry experience preferred
Prior experience in collections, disputes & credit management functions in a shared services
environment
Ability to work in culturally diverse teams with many levels of personnel
Ability to work with deadlines

Knowledge:
Undergraduate degree in Finance / Accounting / Business Administration
Strong written and oral communication skills

Proficiency in English
Good accounting background
Excellent analytical skills. Ability to identify and resolve problems
Strong communication skills

Beneficios:

Detalles:

Nível mínimo de educación:
Universitario

Tags:

**collections

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