SAP SD Consultant

hace 2 semanas

San José, San José, Costa Rica DXC Technology A tiempo completo
BS from four-year College or university or equivalent to 2 years business/technical experience.

  • Experience in Consumer Goods sector, Personal Product Industry.
  • SAP SD experience (Certification is a plus).
  • Demonstrated ability to effectively lead/direct/influence /large complex crossfunctional teams.
  • Strong analytical skills, enabling to quickly understand the drivers of a business process (purchasing, supply chain, production, inventory, etc.).
  • Capabilities to get consensus, make decision, and assume them.
  • Very strong analytical approach to problem solving and solution development.
  • Should be very organized and have a flexible approach to operate in demanding, fast paced environment.
  • Working experience in large corporate environment (manage contact with many cultures, time zones).
  • Experienced with SAP SD support including process analysis, documentation, training organization & delivery, enduser support.
  • Proven problemsolver with the ability to perform root cause analysis.
  • Ability to develop and maintain effective communication and resource plans.
  • ITIL knowledge is a plus.
  • Customer Service experience desired.
  • Ability to communicate professionally through written and verbal communications.

_ Education and Experience Required:
_

years of technical experience and an Associate of Arts/Science or equivalent degree (two year college program) in computer science or related area of study; without a degree, one additional year of relevant technical experience (2-4 years in total).


Qualifications

  • SAP L2 Consultant should be able to identify issues and problems, contextualize them appropriately, and proffer appropriate solutions and responses consistently.
  • Should be able to think and act strategically, have Good problemsolving skills, and focus on quality.
  • A consultant in SAP Sales & Distribution is expected to have the following skills:
  • High customer and service orientation
  • Providing help and answers to the customer's technical issues through identification of the problem itself, research on answers, and resolution.
  • At best, practical help desk or customer support experience (As a Plus)
  • Excellent communication skills: A consultant is expected to communicate effectively with senior individuals from the client, junior team members from his/her team, coemployees at the same level & senior managers above his/her level.
  • Excellent engagement skills: Should be able to engage with individuals at all levels within the organization and from the client.
  • Knowledge in the area of Specialization: 12 Years of Handson experience in SAP Sales and Distribution and SAP thorough Knowhow (As a Plus)
  • Graduate of Information Technology, Computer Science, Computer Engineering, or similar/related IT course or equivalent to 2 years of business/technical experience.
  • Fluent written and spoken English skills.
  • Familiar with Incident, Problem, and Change Management process methodology ITIL (As a Plus)

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