Technical Software Engineer

hace 2 semanas

San Francisco, Heredia, Costa Rica IBM A tiempo completo

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible.

Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.


Your Role and Responsibilities

IBM Remote Technical Support job responsibilities include the demonstration of exceptional communication skills (verbal and written) to IBM clients, other IBM employees, and IBM management, timely updates for clientsituations, ability to effectively manage multiple complex situations, and an eagerness to gain deep technical product knowledge.


The person hired for this position will work with a world class technical support team responsible for supporting IBM Power Software Operating Systems and products.

CRCW_22

Required Technical and Professional Expertise

  • At least 1 years experience working in the area of Customer support
  • Language skills: Fluency in English; written and oral
  • Technical skills: Basic knowledge of Operating Systems (Ex: UNIX or Linux);
  • Willing to work during alternative time zone shift.

Preferred Technical and Professional Expertise

  • Bachelors Degree; Computer Science or Software Engineering preferred
  • C and UNIX / Linux shell script programming;
  • AIX operating system; AIX (or UNIX / Linux) networking, file systems, security and administration.
  • Working knowledge of common administration and debugging tools;
  • Additional consideration for existing knowledge of IP Security (IP);
  • Additional consideration for existing knowledge of IBM support tools and processes

About Business Unit
IBM Systems helps IT leaders think differently about their infrastructure.

IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues.

Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.


In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.


Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company.

They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers.

The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.

About IBM


Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain.

Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.


Location Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

  • Technical Support Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo

    Do you thrive in a startup vibe? Were you built for a small, nimble, and dynamic team that's ready to win? If you answered yes, we want to talk to you We are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential. This business unit is unique, and we certainly aren't afraid to stand out...

  • Technical Support Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo

    Better work begins at ShareFile ShareFile is a place where you can stretch, grow, and make an impact every day. We move fast here, thrive in gray zones, and are committed to putting the customer first. We value the whole of you – your ideas, your inspirations, your aspirations, your initiative – and leadership gives us the space to explore and the...

  • Senior Technical Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo

    About Cloud Software GroupCloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the worlds largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work...

  • Technical Support Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo

    About Cloud Software GroupCloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world's largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work...

  • Senior Technical Support Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo

    About Cloud Software GroupCloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the worlds largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work...

  • Technical Support Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo

    Better work begins at ShareFileShareFile is a place where you can stretch, grow, and make an impact every day. We move fast here, thrive in gray zones, and are committed to putting the customer first. We value the whole of you - your ideas, your inspirations, your aspirations, your initiative - and leadership gives us the space to explore and the feedback to...

  • Senior Software Engineer Heredia

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    Work mode:HybridOnsite Location(s):Heredia, H, CRAdditional Locations: Costa Rica-HerediaDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and...

  • Senior Escalation Engineer Mobility

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo

    We're looking for an outstanding Senior Escalation Engineer. You will provide an extraordinary customer service experience by problem identification and resolution on Endpoint Management. Do you have 5 years of proven ability in Enterprise support team and have strong critical thinking and problem resolution skills? Then we'd love to speak with youPosition...

  • Technical Support Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Technical Support Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    What you get to do in this role:The Technical Support Engineer plays a crucial role in a global team, providing technical guidance to customers in resolving critical issues swiftly and effectively. Customer satisfaction is the top priority in our support efforts. ServiceNow relies on the support engineering team for the success of our customers and the...

  • Senior Software Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica SGF Global A tiempo completo

    Senior Software Engineer (Hybrid))Heredia, Costa RicaSGF Global is looking for a Senior Software Engineer, for IT enterprise in Heredia, Costa Rica.Requirements: Bachelor's degree in a related field or equivalent experience. Confirmed experience working with mínimal supervision while leading conversations with senior leadership. At least 3 years of...

  • Senior Software Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this...

  • Software Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica ActiveCampaign A tiempo completo

    As a Software Engineer on our Customer Centric Engineering team, you will work directly with internal groups to drive change that enhances the customer experience and solve those enhancements within the platform. You will play a critical role in our commitment to quickly address issues arising for our high-value customers and Agency and Partner programs. You...

  • Software Engineer I

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    Software Engineer I: Work mode: Onsite Onsite Location(s): Heredia, H, CRDiversity Innovation Caring Global Collaboration Winning Spirit High PerformanceAt Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health....

  • Technical Support Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica IBM A tiempo completo

    IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Senior Software Engineer Salesforce

    hace 2 semanas

    San Francisco, Heredia, Costa Rica SGF Global A tiempo completo

    Senior Software Engineer Salesforce (Hybrid)**Heredia, Costa RicaSGF Global is looking for a Senior Software Engineer Salesforce, for IT enterprise in Heredia, Costa Rica.Requirements: Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience). Minimum of 8 years of handson experience in Salesforce...

  • Software Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica TradeStation A tiempo completo

    #WeAreTradeStationWho We Are:TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge. At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for innovation.What...

  • Staff Software Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Tebra A tiempo completo

    About the Role:Tebra is looking for an experienced Staff Software Engineer to work with cross-functional teams to solve real-world problems for healthcare providers around the country. Using your technical expertise, you will design, build, test, and improve both of the features that will enable our customers to effectively run their business, and technology...

  • Technical Support Engineer

    hace 1 mes

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company OverviewAt ServiceNow, our technology is all about making the world function smoothly for everyone, and it's our team that makes it happen. We work quickly because time is of the essence, and we come up with innovative solutions that set us apart. By being part of ServiceNow, you join a group of ambitious individuals who are always curious and...

  • Technical Support Engineer

    hace 4 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company OverviewAt ServiceNow, our technology is all about making the world function smoothly for everyone, and it's our team that makes it happen. We work quickly because time is of the essence, and we come up with innovative solutions that set us apart. By being part of ServiceNow, you join a group of ambitious individuals who are always curious and...