Business Analyst

hace 3 semanas


San José, San José, Costa Rica JLL A tiempo completo
JLL supports the Whole You, personally and professionally.

Objectives of this Role
Provide strong and timely business analytic decision support
Improve, execute, and effectively communicate analyses that identify opportunities
Participate in regular meetings with client and contingent worker stakeholders, assessing and addressing issues

Daily and Monthly Responsibilities

Interpret data, analyze results using analytics, research methodologies, and statistical techniques
Develop and implement data analyses, leverage data collection systems and other strategies that optimize financial analysis
Prepare, analyze, and summarize various weekly, monthly, and periodic attendance and utilization, creating reports and management overviews,
Conduct full lifecycle of analytics projects including pulling, preparing, and exporting data from project requirements documentation such as business cases
Evaluate key performance indicators, provide ongoing reports, and advise on trends.
Maintain and improve on an as needed basis the GREF Hire reporting tool workbook.
Deep dive into data with GREF Onboards to identify pain points with regional POCs and the BLR concierge team.
Combine data streams from both Salesforce and People portal (Quicksight).
Assist in various audits of the data streams for both GREF Hire and GREF Onboards
Develop automation tools for program managers in excel to streamline data into reporting.

Maintains a database of all added and attrition positions, including their current state and communications between FinOps, Recruiting Manager, and Hiring Manager.

Updates and maintains the hiring playbook to support teams in the hiring process.
Reviews open GREF positions for compliance with GREF and Amazon hiring policies.
Maintains client GREF Hub Org charts, plus the client GREF Org Contact List hub

Oversees central data source of YB VPN users & governs the offboarding process for GREF YB resources & Asset/Equipment tracking for YBs.

Manages and coordinates regular VPN renewal cycles globally & executes regular VPN access audits.
Manages and maintains global GREF vendor set-up/agency code set-up in People Portal.

Skills and Qualifications

Bachelor's degree, preferably in Finance, business management, or economics
Advanced analytical skills with experience collecting, organizing, analyzing, and disseminating abundant information with accuracy
The ability to write reports and business cases
Exceptional verbal, written, and visual communication skills
Vendor Performance Management

Preferred Qualifications

Deep experience with managing budgets
The ability to present findings in a polished way
Proficiency with statistics and dataset analytics

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.


Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.


Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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