Incident Manager

Company DescriptionExperian is the world's leading global information services company. During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and...

Integration Services Recovery Manager:Are you strong coordinator, problem solver and communicator with technology background? We are looking for a new colleague to join our Integration Services support team.You will deliver a highly visible, empowered role that is accountable for emergency incident management for business-critical DHL Supply Chain...

Project Manager Sr. (Hybrid)Heredia, Costa RicaSGF Global is looking for a Project Manager Sr., for IT enterprise in Heredia, Costa Rica.Requirements: 57 Years' Experience in Service Management Domain(Incident, Change & Problem) anyone as primary and should be well versed in ITIL processes and standards. Run Daily Cadence with Key Stakeholders for...

Req ID: 228478We are currently seeking a Project Manager ITIL to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). 57 Years' Experience in Service Management Domain(Incident, Change & Problem) anyone as primary and should be well versed in ITIL processes and standards Run Daily Cadence with Key Stakeholders for updates/progress on Incidents/Requests...

Req ID:228478We are currently seeking a Project Manager ITIL to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). 57 Years' Experience in Service Management Domain(Incident, Change & Problem) anyone as primary and should be well versed in ITIL processes and standards Run Daily Cadence with Key Stakeholders for updates/progress on Incidents/Requests...

Be a part of a revolutionary changeAt PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on and building our future on one clear purpose - to deliver a smoke-free future.With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better,...

Desired Core Skills Professional Competencies Basic Service and English Knowledge. Customer Relationship – able to establish quick working relationships/empathy with customers. Communication – listening, ability to communicate clearly with customers, colleagues and managers. Problem Solving – understands and resolves basic problems. Team...

Req ID:235499We are currently seeking a Application Process Support L3 to join our team in Heredia, Heredia (CR-H), Costa Rica (CR).Position overviewPosition's General Duties and Tasks: Incident Management liaise with Data Support, SMI and TICM Teams to resolve process related issues Process Escalation followup with client and control teams to ensure...

Desired Core SkillsProfessional Competencies Basic Service and English Knowledge. Customer Relationship – able to establish quick working relationships/empathy with customers. Communication – listening, ability to communicate clearly with customers, colleagues and managers. Problem Solving – understands and resolves basic problems. Team Working –...

Desired Core SkillsProfessional Competencies Basic Service and English Knowledge. Customer Relationship – able to establish quick working relationships/empathy with customers. Communication – listening, ability to communicate clearly with customers, colleagues and managers. Problem Solving – understands and resolves basic problems. Team Working –...

The Helpdesk Manager ensures the adherence of professionalism and expansion of all activities done at the Service/Help desk levels, in addition to development of the Helpdesk Team Leads.They will ensure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements, and ensure that client inquiries...

Why join Stryker?:Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.Know someone at Stryker?:Who we Want:- Assertive communicator. Ensures team...

IntroductionThe IBM Software is seeking a talented and motivated SRE Manager professional to lead and manage a team of engineers focused on a global Cloud Platform solution servicing multiple IBM offering.Your Role and Responsibilities Manage and lead a team of SRE engineers. This involves hiring, training, and mentoring team members, assigning tasks,...

Role titleSERVICE DESK AGENTPurposeTo provide a single point of contact for users, dealing with the management of both routine and non- routine Incidents, Problems and requests. Provision of 1st line support for incidents.Education High School Diploma or 2 years of proven experience as Customer Service or Tech Support RepresentativeExperienceProficiency in...

IntroductionThe IBM Software is seeking a talented and motivated SRE Manager professional to lead and manage a team of engineers focused on a global Cloud Platform solution servicing multiple IBM offering.Your Role and Responsibilities Manage and lead a team of SRE engineers. This involves hiring, training, and mentoring team members, assigning tasks,...

At DHL Express, our vision is "Connecting people, improving lives". We are the Most International Company in the World, "the big yellow machine" as we love to call it. Specifically In our Central and South America region, we cover 15 countries, from Parque Nacional Tikal in Guatemala, to Ushuaia in Tierra del Fuego - Argentina. We are more than 3,400...

Overview of Citi:Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and...

P-989At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to...

Company DescriptionExperian is the world's leading global information services company. During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and...

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified...