Enterprise Resilience Senior Analyst

hace 2 semanas


San Francisco, Heredia, Costa Rica Citi A tiempo completo

Responsibilities:

  • The COB & CM Senior Analyst supports Citigroup's Continuity of Business (COB) organization within Global Operations & Technology Risk Management (OTRM).
  • Produce requirements documentation in both written and diagrammatic form.
  • Data analysis and Excel modeling skills.
  • Business knowledge of documentation type and purpose.
  • Ability to work on multiple projects simultaneously.
  • Track record as a strong analyst recognized as able to deliver work in pressured environments.
  • Hands on approach and able to manage own work load whilst taking direction.
  • Attention to detail and ability to discuss document and confirm process flows.
  • Sufficiently experienced to provide feedback for areas of improvement and realign strategy accordingly.
  • Collaborative approach, must be able to work closely with senior business sponsors and promote consensus decisions that are right for the organization.
  • Flexibility and Autonomy are essential as some travel and out of hours work may be required.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.

Qualifications:

  • 58 years Experience in Third Party/third party oversight, risk and relationship management.
  • Advanced English level
  • Experience of technology project management, Data modeling and workflow mapping.
  • 2+ years experience working with internal/external audit/regulatory groups is preferred.

Education:

  • Bachelor's/University degree or equivalent experience

_Responsibilities:
_

- _ The ER Senior Analyst supports Citigroup's Enterprise Resilience organization within Global Operations & Technology Risk Management (OTRM)._
- _ Has the ability to operate with a limited level of direct supervision_
- _ Lead project / task discussions, manage tasks and adherence to deliverable expectations using sound judgement and autonomy_
- _ Supports Sourcing, Third Party Management (Continuity Of Business Controls), and Business teams, providing feedback on the adequacy of Resilience requirements ( SDOA, SDOS, Third Party CoB Assessments)_
- _ Management / oversight of issues, corrective actions and risk exceptions, including escalation process and controls_
- _ Contribute to the development and enhancement of program activities and tools to support simplification and address emerging risk_
- _ Attention to detail; conduct data analytics and product MS Office output (decks, spreadsheets, reports)_
- _ Collaborative approach, must be able to work closely with senior business sponsors and promote consensus decisions that are right for the organization._
- _ Partners with business and technology teams, Third Party Management, Sector, Regional and Country CoB Teams to identify risks and align appropriate actions to mitigate Third Party CoB risk_
- _ Conduct Gap Analysis of assessments to determine impact of adverse events that may affect key Third Parties; track Gap Disposition to closure to ensure mitigation of all CoB gaps_

_ Qualifications:
_

- _ Self-Starter / Excellent Work Ethic_
- _ Bilingual English and Spanish _(Advanced level)_
- _ Excellent Communication Skills / Organized / MS Office_
- _ Ability to manage projects, expectations and maintain key relationships; possess ability to multi task effectively_
- _ Familiarity with the emerging regulatory environment as it relates to Third Party Risk Management_
- _ Knowledge / participation in the implementation of IT projects, including the formulation of business requirements_
- _ Understanding of cloud / SaaS hosting providers and related technologies (Amazon Web Services, Google Cloud Platform, Microsoft Azure, etc.)_
- _ Resiliency Knowledge preferred (Familiarity with operation resilience concepts including regulatory requirements)_

_ Education:
_

- _ Bachelor's/University_ degree finished_

-
Job Family Group:

Corporate Services

-
Job Family:

COB & Crisis Management

-
Time Type:

Full time

  • Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "
EEO is the Law" poster. View the
EEO is the Law Supplement.

View the
EEO Policy Statement.

View the **Pay Transparency Posting

  • San Francisco, Heredia, Costa Rica 11274 Citi Business Services Costa Rica, SRL A tiempo completo

    Business & Travel Shared Services (BTSS) is a global organization of over 400 employees with presence in more than 80 countries that supports Citi Businesses and Functions with products including Archiving, Corporate Card, Vehicle Program, Managed Print, Mail & Distribution, Transaction Print, Marketing Print, Global Travel, Office Supplies & Stationery as...


  • San Francisco, Heredia, Costa Rica Citigroup A tiempo completo

    Business & Travel Shared Services (BTSS) is a global organization of over 400 employees with presence in more than 80 countries that supports Citi Businesses and Functions with products including Archiving, Corporate Card, Vehicle Program, Managed Print, Mail & Distribution, Transaction Print, Marketing Print, Global Travel, Office Supplies & Stationery as...


  • San Francisco, Heredia, Costa Rica Citigroup A tiempo completo

    Business & Travel Shared Services (BTSS) is a global organization of over 400 employees with presence in more than 80 countries that supports Citi Businesses and Functions with products including Archiving, Corporate Card, Vehicle Program, Managed Print, Mail & Distribution, Transaction Print, Marketing Print, Global Travel, Office Supplies & Stationery as...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Business & Travel Shared Services (BTSS) is a global organization of over 400 employees with presence in more than 80 countries that supports Citi Businesses and Functions with products including Archiving, Corporate Card, Vehicle Program, Managed Print, Mail & Distribution, Transaction Print, Marketing Print, Global Travel, Office Supplies & Stationery as...

  • Senior QA Analyst

    hace 2 semanas


    San Francisco, Heredia, Costa Rica SGF Global A tiempo completo

    Senior QA Analyst (Hybrid)Heredia, Costa RicaSGF Global is looking for a Senior QA Analyst, for IT enterprise in Heredia, Costa Rica.Requirements: University degree in IT, Computer Science or equivalent experience. 5+ years successfully working as QA/Testing Analyst, Test Lead, Business System Analyst or related experience. Experience understanding...

  • Business Systems Analyst

    hace 2 semanas


    San Francisco, Heredia, Costa Rica GRUPO PRESELECCION ELY S.A. A tiempo completo

    Business Systems Analyst will be primarily working on implementing a SAAS based Enterprise Contract Management System and integrations with other related systems. You will liaise with the SAAS vendor, IT and the relevant Legal team members to complete project tasks.Requisitos:Requirements: 4-year degree in Information Management, Business Administration, or...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Financial Solution Senior Analyst primary function is to support to the areas of finance responsible of information provided to local regulators, through existing reports and information extractions through queries in the local data system. The role will interact with different areas (finance, operations, technology) to perform its responsibilities on...

  • Senior Software Developer

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Senior Software DeveloperThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Aruba is redefining the "IT...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Business Administration and Finance Analyst Internship in Costa RicaThis role has been designated as 'Office', which means you will primarily work from an HPE office.Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the...

  • Senior QA Analyst

    hace 2 semanas


    San Francisco, Heredia, Costa Rica NTT DATA A tiempo completo

    Req ID: 275516We are currently seeking a Senior QA Analyst to join our team in Heredia, Heredia (CR-H), Costa Rica (CR).Senior QA AnalystJOB PURPOSE AND IMPACTKEY ACCOUNTABILITIES Coordinates the test activities for SIT, UAT, Regression, in coordination with Project Manager and Business Analyst when required Prepares status updates reports for project...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Americas Business Risk & Control (R&C) Senior Analyst working within Enterprise Services and Public Affairs (ESPA) division supporting Americas (NAM/LATAM) Real Estate Services (RES), reporting into the Americas Head of Risk and Control for RES. RES provides real estate services and premises that are cost effective, safe and productive. The primary mission...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Business Operation AnalystThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Who We Are:Aruba is redefining the "IT EDGE". Creating new customer experiences by building intelligent spaces and digital workspaces. We are focused on campus, branch, mobility and the IoT to transform business models with the...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Senior Embedded Software EngineerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Aruba is redefining the "IT EDGE". Creating new customer experiences by building intelligent spaces and digital workspaces. We are focused on campus, branch, mobility and the IoT to transform business models with the combined...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Supply Chain/Logistics Senior Project ManagerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold...


  • San Francisco, Heredia, Costa Rica Citigroup A tiempo completo

    Americas Business Risk & Control (R&C) Senior Analyst working within Enterprise Services and Public Affairs (ESPA) division supporting Americas (NAM/LATAM) Real Estate Services (RES), reporting into the Americas Head of Risk and Control for RES. RES provides real estate services and premises that are cost effective, safe and productive. The primary mission...


  • San Francisco, Heredia, Costa Rica Citigroup A tiempo completo

    Americas Business Risk & Control (R&C) Senior Analyst working within Enterprise Services and Public Affairs (ESPA) division supporting Americas (NAM/LATAM) Real Estate Services (RES), reporting into the Americas Head of Risk and Control for RES. RES provides real estate services and premises that are cost effective, safe and productive. The primary mission...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Senior Embedded Software EngineerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Aruba is redefining the "IT EDGE". Creating new customer experiences by building intelligent spaces and digital workspaces. We are focused on campus, branch, mobility and the IoT to transform business models with the combined...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Procurement Operations AnalystThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Job Description:Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to...

  • Senior QA Analyst

    hace 1 mes


    San Francisco, Heredia, Costa Rica NTT DATA Services A tiempo completo

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Senior QA Analyst to join our team in Heredia, Heredia (CR-H), Costa Rica (CR).Senior QA AnalystJOB PURPOSE AND...

  • Senior QA Analyst

    hace 2 semanas


    San Francisco, Heredia, Costa Rica NTT DATA Services A tiempo completo

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Senior QA Analyst to join our team in Heredia, Heredia (CR-H), Costa Rica (CR).Senior QA AnalystJOB PURPOSE AND...